[{"data":1,"prerenderedAt":6689},["ShallowReactive",2],{"blog-list-en":3,"i-lucide:mail":6685},[4,1741,3598,5101,5946],{"id":5,"title":6,"author":7,"authorBio":8,"authorImage":8,"body":9,"date":1726,"description":1727,"destinations":1728,"extension":1729,"featured":1730,"image":8,"imageAlt":8,"locale":1731,"meta":1732,"navigation":1177,"path":1733,"readingTime":1734,"seo":1735,"stem":1736,"tags":1737,"updatedDate":8,"__hash__":1740},"blog\u002Fen\u002Fblog\u002Fesim-no-funciona.md","My eSIM Is Not Working: Troubleshooting","NAVEO",null,{"type":10,"value":11,"toc":1677},"minimark",[12,17,21,29,36,41,46,51,67,72,118,130,134,139,150,155,160,171,176,190,195,203,209,231,235,241,261,266,298,304,308,312,316,330,335,340,348,353,381,387,392,400,405,416,422,434,438,443,448,453,464,469,481,487,499,503,508,522,527,532,544,550,555,566,571,579,584,592,597,605,609,613,618,634,639,644,655,660,671,676,744,749,754,767,772,780,785,797,802,810,823,827,831,842,847,850,855,863,868,895,903,907,911,916,920,945,950,955,983,987,992,996,1040,1045,1049,1067,1071,1076,1081,1107,1112,1117,1133,1138,1141,1152,1156,1162,1166,1263,1269,1273,1276,1280,1312,1316,1330,1334,1345,1349,1355,1360,1402,1406,1409,1413,1416,1420,1423,1427,1447,1451,1477,1481,1484,1487,1494,1498,1520,1524,1529,1533,1572,1576,1593,1598,1612,1615,1620,1664,1666,1675],[13,14,16],"h1",{"id":15},"my-esim-is-not-working-solutions-and-common-problems-2026-guide","My eSIM Is Not Working: Solutions and Common Problems | 2026 Guide",[18,19,20],"p",{},"You've installed your NAVEO eSIM, scanned the QR code, waited for activation... but it's not working. No signal, no internet, or something just isn't right. It's frustrating, especially if you're already at the airport or about to start your trip.",[18,22,23,24,28],{},"Don't worry—",[25,26,27],"strong",{},"95% of eSIM problems can be solved in less than 5 minutes",". In this complete guide, we'll solve the most common problems together, step by step, so you can get your connection back as soon as possible.",[18,30,31,32,35],{},"Before we start, some good news: ",[25,33,34],{},"all NAVEO eSIMs come with a working guarantee",". If you're still having problems after following this guide, our team will give you a solution or a full refund.",[37,38,40],"h2",{"id":39},"esim-activation-problems","eSIM Activation Problems",[42,43,45],"h3",{"id":44},"the-qr-code-wont-scan","❌ \"The QR code won't scan\"",[18,47,48],{},[25,49,50],{},"Most common causes:",[52,53,54,58,61,64],"ul",{},[55,56,57],"li",{},"The screen showing the QR code has low brightness",[55,59,60],{},"Your phone's camera lens is dirty or out of focus",[55,62,63],{},"The QR code has expired (codes are valid for 30 days)",[55,65,66],{},"You already used the code on another device",[18,68,69],{},[25,70,71],{},"Step-by-step solutions:",[73,74,75,81,87,93,99,112],"ol",{},[55,76,77,80],{},[25,78,79],{},"Turn screen brightness up to 100%"," on the screen showing the QR code",[55,82,83,86],{},[25,84,85],{},"Clean your phone's rear camera lens"," with a soft cloth",[55,88,89,92],{},[25,90,91],{},"Move your phone closer or farther away"," slowly until it focuses",[55,94,95,98],{},[25,96,97],{},"Find a well-lit place"," (natural light works better than artificial)",[55,100,101,104],{},[25,102,103],{},"If nothing works, use the \"Enter details manually\" option:",[52,105,106,109],{},[55,107,108],{},"On iPhone: Settings > Mobile Data > Add plan > Enter details manually",[55,110,111],{},"On Samsung: Settings > Connections > SIM Manager > Add eSIM > Enter manually",[55,113,114,117],{},[25,115,116],{},"Enter the SM-DP+ Address and Activation Code"," that came in your NAVEO email",[18,119,120,123,124,129],{},[25,121,122],{},"If the code has expired:"," Contact ",[125,126,128],"a",{"href":127},"mailto:soporte@naveo.mx","soporte@naveo.mx"," with your order number. We'll send you a new QR code in less than 2 hours, at no cost.",[42,131,133],{"id":132},"esim-not-compatible-or-this-device-doesnt-support-esim","❌ \"eSIM not compatible\" or \"This device doesn't support eSIM\"",[18,135,136],{},[25,137,138],{},"Causes:",[52,140,141,144,147],{},[55,142,143],{},"Your phone doesn't support eSIM technology",[55,145,146],{},"Your device is older than 2018",[55,148,149],{},"Your original carrier locked the eSIM feature",[18,151,152],{},[25,153,154],{},"How to check compatibility:",[18,156,157],{},[25,158,159],{},"Compatible iPhones:",[52,161,162,165,168],{},[55,163,164],{},"iPhone XS, XS Max, XR and later (2018+)",[55,166,167],{},"iPhone SE (2nd and 3rd generation)",[55,169,170],{},"All iPhone 11, 12, 13, 14, 15, 16",[18,172,173],{},[25,174,175],{},"Compatible Samsung phones:",[52,177,178,181,184,187],{},[55,179,180],{},"Galaxy S20, S21, S22, S23, S24 series",[55,182,183],{},"Galaxy Note 20 series",[55,185,186],{},"Galaxy Z Fold and Z Flip series",[55,188,189],{},"Galaxy A54 5G, A55 5G",[18,191,192],{},[25,193,194],{},"Compatible Google Pixel phones:",[52,196,197,200],{},[55,198,199],{},"Pixel 3 and later",[55,201,202],{},"Pixel 3a and later",[18,204,205,208],{},[25,206,207],{},"If your device is NOT on the list:","\nUnfortunately, your phone doesn't support eSIM. Alternative options:",[52,210,211,218,225],{},[55,212,213,214,217],{},"Order a ",[25,215,216],{},"physical SIM"," from NAVEO (available for most destinations)",[55,219,220,221,224],{},"Rent a ",[25,222,223],{},"Pocket WiFi"," at your destination airport",[55,226,227,228],{},"Use your Mexican carrier's ",[25,229,230],{},"international roaming",[42,232,234],{"id":233},"youve-reached-the-maximum-number-of-esims-installed","❌ \"You've reached the maximum number of eSIMs installed\"",[18,236,237,240],{},[25,238,239],{},"Cause:","\nPhones have a limit on how many eSIMs they can store:",[52,242,243,249,255],{},[55,244,245,248],{},[25,246,247],{},"iPhone:"," Up to 8 eSIMs installed, 2 active at the same time",[55,250,251,254],{},[25,252,253],{},"Samsung:"," Up to 5 eSIMs installed, 2 active at the same time",[55,256,257,260],{},[25,258,259],{},"Google Pixel:"," Up to 5-7 eSIMs installed",[18,262,263],{},[25,264,265],{},"Solution:",[73,267,268,286,292],{},[55,269,270,273,274],{},[25,271,272],{},"Delete old eSIMs"," you no longer use:\n",[52,275,276,281],{},[55,277,278,280],{},[25,279,247],{}," Settings > Mobile Data > Select the old eSIM > Delete Mobile Data Plan",[55,282,283,285],{},[25,284,253],{}," Settings > Connections > SIM Manager > Press and hold the old eSIM > Remove",[55,287,288,291],{},[25,289,290],{},"Restart your phone"," completely",[55,293,294,297],{},[25,295,296],{},"Try scanning the QR code"," again",[18,299,300,303],{},[25,301,302],{},"Important:"," Deleting an eSIM does NOT delete your NAVEO plan. It only removes it from your phone. If you have remaining days or data, we can reinstall it later.",[37,305,307],{"id":306},"connection-problems","Connection Problems",[42,309,311],{"id":310},"my-esim-is-installed-but-theres-no-signal","❌ \"My eSIM is installed but there's no signal\"",[18,313,314],{},[25,315,50],{},[52,317,318,321,324,327],{},[55,319,320],{},"You didn't turn on \"Data Roaming\" on the eSIM",[55,322,323],{},"Airplane mode is on",[55,325,326],{},"The eSIM is disabled",[55,328,329],{},"You're in an area with no coverage",[18,331,332],{},[25,333,334],{},"Solutions in order (try one at a time):",[18,336,337],{},[25,338,339],{},"Step 1: Check airplane mode",[52,341,342,345],{},[55,343,344],{},"Turn off airplane mode if it's on",[55,346,347],{},"If it's already off, turn it on for 10 seconds and then turn it off again",[18,349,350],{},[25,351,352],{},"Step 2: Turn on \"Data Roaming\" on the eSIM",[52,354,355,365,372],{},[55,356,357,359,360,364],{},[25,358,247],{}," Settings > Mobile Data > ",[361,362,363],"span",{},"Your NAVEO eSIM"," > Turn on \"Data Roaming\"",[55,366,367,369,370,364],{},[25,368,253],{}," Settings > Connections > SIM Manager > ",[361,371,363],{},[55,373,374,377,378,364],{},[25,375,376],{},"Generic Android:"," Settings > Mobile Networks > ",[361,379,380],{},"Your eSIM",[18,382,383,386],{},[25,384,385],{},"This is the #1 mistake travelers make."," Without \"Data Roaming\" turned on, the eSIM will never connect to local networks.",[18,388,389],{},[25,390,391],{},"Step 3: Check that the eSIM is active",[52,393,394,397],{},[55,395,396],{},"Make sure the eSIM toggle is in the \"On\" position",[55,398,399],{},"Check that it's the default SIM for mobile data",[18,401,402],{},[25,403,404],{},"Step 4: Force a reconnection",[52,406,407,410,413],{},[55,408,409],{},"Restart your phone completely (power off and on)",[55,411,412],{},"Wait 2-3 minutes after turning it on",[55,414,415],{},"Check if signal appears",[18,417,418,421],{},[25,419,420],{},"Step 5: Manual network selection","\nIf there's still no signal:",[52,423,424,429],{},[55,425,426,428],{},[25,427,247],{}," Settings > Mobile Data > Options > Network Selection > Turn off \"Automatic\" and manually choose a local network (Vodafone, Orange, Movistar, etc.)",[55,430,431,433],{},[25,432,253],{}," Settings > Connections > Mobile Networks > Network Operators > Turn off \"Select automatically\" and choose an available network",[42,435,437],{"id":436},"i-have-wifi-but-mobile-data-doesnt-work","❌ \"I have WiFi but mobile data doesn't work\"",[18,439,440,442],{},[25,441,239],{},"\nYour phone is using WiFi and isn't switching to mobile data when the WiFi fails.",[18,444,445],{},[25,446,447],{},"Solutions:",[18,449,450],{},[25,451,452],{},"Test 1: Temporarily turn off WiFi",[52,454,455,458,461],{},[55,456,457],{},"Open the control panel",[55,459,460],{},"Turn off WiFi",[55,462,463],{},"Check whether pages load over mobile data",[18,465,466],{},[25,467,468],{},"Test 2: Check the default SIM for data",[52,470,471,476],{},[55,472,473,475],{},[25,474,247],{}," Settings > Mobile Data > Mobile Data > Select your NAVEO eSIM",[55,477,478,480],{},[25,479,253],{}," Settings > Connections > SIM Manager > Preferred SIM > Mobile Data > Select your NAVEO eSIM",[18,482,483,486],{},[25,484,485],{},"Test 3: Turn off \"Wi-Fi Assist\" or \"WiFi+\"","\nSome phones have features that keep WiFi active even when it's not working:",[52,488,489,494],{},[55,490,491,493],{},[25,492,247],{}," Settings > Mobile Data > Turn off \"Wi-Fi Assist\" at the bottom of the page",[55,495,496,498],{},[25,497,253],{}," Settings > Connections > WiFi > Advanced > Turn off \"Smart network switching\"",[42,500,502],{"id":501},"the-connection-is-very-slow-or-unstable","❌ \"The connection is very slow or unstable\"",[18,504,505],{},[25,506,507],{},"Possible causes:",[52,509,510,513,516,519],{},[55,511,512],{},"An area with poor coverage (basements, rural areas)",[55,514,515],{},"Network congestion (many users on the same tower)",[55,517,518],{},"Incorrect network settings (5G vs 4G)",[55,520,521],{},"Apps consuming data in the background",[18,523,524],{},[25,525,526],{},"Solutions to improve speed:",[18,528,529],{},[25,530,531],{},"1. Change the network mode (from 5G to 4G):",[52,533,534,539],{},[55,535,536,538],{},[25,537,247],{}," Settings > Mobile Data > Options > Voice & Data > Change from \"5G Auto\" to \"LTE\" or \"4G\"",[55,540,541,543],{},[25,542,253],{}," Settings > Connections > Mobile Networks > Network Mode > Select \"4G\u002FLTE only\"",[18,545,546,549],{},[25,547,548],{},"Why does this work?"," In some areas, the 4G network is less congested than 5G and offers better real-world speeds.",[18,551,552],{},[25,553,554],{},"2. Toggle Airplane Mode",[52,556,557,560,563],{},[55,558,559],{},"Turn on airplane mode for 10 seconds",[55,561,562],{},"Turn it off and wait 30 seconds",[55,564,565],{},"Your phone will reconnect to the best available tower",[18,567,568],{},[25,569,570],{},"3. Close background apps",[52,572,573,576],{},[55,574,575],{},"Check which apps are consuming data",[55,577,578],{},"Close streaming apps, automatic updates, and cloud syncing",[18,580,581],{},[25,582,583],{},"4. Move to an open area",[52,585,586,589],{},[55,587,588],{},"Get out of basements, subways, or buildings with thick walls",[55,590,591],{},"Move closer to windows or step outside",[18,593,594],{},[25,595,596],{},"5. Check your actual speed",[52,598,599,602],{},[55,600,601],{},"Use speedtest.net or fast.com to measure your real speed",[55,603,604],{},"Share the result with support if it's consistently below 5 Mbps",[37,606,608],{"id":607},"data-problems","Data Problems",[42,610,612],{"id":611},"my-data-ran-out-sooner-than-expected","❌ \"My data ran out sooner than expected\"",[18,614,615],{},[25,616,617],{},"Common causes:",[52,619,620,622,625,628,631],{},[55,621,521],{},[55,623,624],{},"Automatic operating system updates",[55,626,627],{},"Photo\u002Fvideo syncing to the cloud",[55,629,630],{},"High-quality video streaming",[55,632,633],{},"Tethering\u002Fhotspot with other devices",[18,635,636],{},[25,637,638],{},"How to diagnose your data usage:",[18,640,641],{},[25,642,643],{},"On iPhone:",[73,645,646,649,652],{},[55,647,648],{},"Settings > Mobile Data",[55,650,651],{},"Scroll down to see usage per app",[55,653,654],{},"Identify the apps consuming the most",[18,656,657],{},[25,658,659],{},"On Samsung\u002FAndroid:",[73,661,662,665,668],{},[55,663,664],{},"Settings > Connections > Data Usage",[55,666,667],{},"Review usage per app",[55,669,670],{},"Look at the daily usage chart",[18,672,673],{},[25,674,675],{},"Apps that consume the most data:",[677,678,679,692],"table",{},[680,681,682],"thead",{},[683,684,685,689],"tr",{},[686,687,688],"th",{},"App",[686,690,691],{},"Average usage per hour",[693,694,695,704,712,720,728,736],"tbody",{},[683,696,697,701],{},[698,699,700],"td",{},"Netflix\u002FYouTube (HD)",[698,702,703],{},"1.5 - 3 GB",[683,705,706,709],{},[698,707,708],{},"Instagram\u002FTikTok",[698,710,711],{},"600 MB - 1 GB",[683,713,714,717],{},[698,715,716],{},"Zoom video calls",[698,718,719],{},"500 MB - 1 GB",[683,721,722,725],{},[698,723,724],{},"Spotify (high quality)",[698,726,727],{},"150 MB",[683,729,730,733],{},[698,731,732],{},"Google Maps (navigation)",[698,734,735],{},"50 - 100 MB",[683,737,738,741],{},[698,739,740],{},"WhatsApp (text\u002Fphotos)",[698,742,743],{},"20 - 50 MB",[18,745,746],{},[25,747,748],{},"Solutions to control your data usage:",[18,750,751],{},[25,752,753],{},"1. Turn off automatic updates:",[52,755,756,761],{},[55,757,758,760],{},[25,759,247],{}," Settings > App Store > Turn off \"App Updates\" over mobile data",[55,762,763,766],{},[25,764,765],{},"Android:"," Play Store > Settings > Network Preferences > Update apps over WiFi only",[18,768,769],{},[25,770,771],{},"2. Limit streaming quality:",[52,773,774,777],{},[55,775,776],{},"Netflix\u002FYouTube: Set quality to \"Data Saver\" or \"480p\"",[55,778,779],{},"Spotify: Use \"Normal\" quality instead of \"High\"",[18,781,782],{},[25,783,784],{},"3. Turn off cloud syncing over mobile data:",[52,786,787,792],{},[55,788,789,791],{},[25,790,247],{}," Settings > Photos > Turn off \"iCloud Photos\" over mobile data",[55,793,794,796],{},[25,795,765],{}," Google Photos > Settings > Back up > WiFi only",[18,798,799],{},[25,800,801],{},"4. Use WiFi whenever it's available:",[52,803,804,807],{},[55,805,806],{},"Hotels, cafés, airports",[55,808,809],{},"Save mobile data for when you really need it",[18,811,812,815,816,822],{},[25,813,814],{},"5. Buy a data top-up:","\nFrom ",[125,817,821],{"href":818,"rel":819},"https:\u002F\u002Fmynaveo.com",[820],"nofollow","mynaveo.com"," you can add extra GB to your existing plan without buying a new one. The process takes 2 minutes.",[42,824,826],{"id":825},"i-cant-use-data-even-though-i-have-gb-available","❌ \"I can't use data even though I have GB available\"",[18,828,829],{},[25,830,138],{},[52,832,833,836,839],{},[55,834,835],{},"Incorrect APN (Access Point Name)",[55,837,838],{},"Mobile network settings disabled",[55,840,841],{},"Data restrictions on your phone",[18,843,844],{},[25,845,846],{},"Solution: Check and configure the APN",[18,848,849],{},"The APN is the setting that tells your phone how to connect to the data network.",[18,851,852,854],{},[25,853,643],{},"\nThe APN is usually configured automatically. If it doesn't work:",[73,856,857,860],{},[55,858,859],{},"Settings > Mobile Data > Mobile Data Network",[55,861,862],{},"If the fields are empty, contact support to get the specific APN details for your destination",[18,864,865],{},[25,866,867],{},"On Android\u002FSamsung:",[73,869,870,873,876,890,893],{},[55,871,872],{},"Settings > Connections > Mobile Networks > Access Point Names (APN)",[55,874,875],{},"Select the active APN (it should have a blue or green dot)",[55,877,878,879],{},"If it doesn't work, create a new APN:\n",[52,880,881,884,887],{},[55,882,883],{},"Name: NAVEO",[55,885,886],{},"APN: (support will provide it based on your destination)",[55,888,889],{},"Leave all other fields at their defaults",[55,891,892],{},"Save and select the new APN",[55,894,290],{},[18,896,897,123,900,902],{},[25,898,899],{},"If you don't know the correct APN:",[125,901,128],{"href":127}," with your destination and phone model. We'll send you the exact configuration in less than 2 hours.",[37,904,906],{"id":905},"device-specific-problems","Device-Specific Problems",[42,908,910],{"id":909},"iphone-problems","📱 iPhone Problems",[18,912,913],{},[25,914,915],{},"Common problem: \"Unable to activate mobile data plan\"",[18,917,918],{},[25,919,447],{},[73,921,922,928,939],{},[55,923,924,927],{},[25,925,926],{},"Update iOS"," to the latest version: Settings > General > Software Update",[55,929,930,933,934],{},[25,931,932],{},"Reset network settings:"," Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings\n",[52,935,936],{},[55,937,938],{},"⚠️ This will erase saved WiFi passwords, but NOT your personal data",[55,940,941,944],{},[25,942,943],{},"Check that your iPhone is unlocked:"," Settings > General > About > Carrier Lock (it should say \"No SIM restrictions\")",[18,946,947],{},[25,948,949],{},"Common problem: \"The eSIM shows up but won't connect\"",[18,951,952],{},[25,953,954],{},"iPhone-specific solution:",[73,956,957,960,963,977,980],{},[55,958,959],{},"Go to Settings > Mobile Data",[55,961,962],{},"Tap your NAVEO eSIM",[55,964,965,966],{},"Make sure these options are turned on:\n",[52,967,968,971,974],{},[55,969,970],{},"✅ Turn On This Line",[55,972,973],{},"✅ Data Roaming",[55,975,976],{},"✅ Mobile Data",[55,978,979],{},"Under \"Default Mobile Data Plan,\" select your NAVEO eSIM",[55,981,982],{},"Turn off \"Wi-Fi Assist\" at the bottom of the Mobile Data page",[42,984,986],{"id":985},"samsung-problems","📱 Samsung Problems",[18,988,989],{},[25,990,991],{},"Common problem: \"The eSIM installs but doesn't show up in SIM Manager\"",[18,993,994],{},[25,995,447],{},[73,997,998,1004,1020],{},[55,999,1000,1003],{},[25,1001,1002],{},"Update One UI:"," Settings > Software Update > Download and Install",[55,1005,1006,1009],{},[25,1007,1008],{},"Clear the SIM app cache:",[52,1010,1011,1014,1017],{},[55,1012,1013],{},"Settings > Apps > (three dots) > Show system apps",[55,1015,1016],{},"Look for \"SIM Manager\"",[55,1018,1019],{},"Storage > Clear Cache",[55,1021,1022,1025,1026],{},[25,1023,1024],{},"Restart in Safe Mode"," to rule out conflicts with apps:\n",[52,1027,1028,1031,1034,1037],{},[55,1029,1030],{},"Press and hold the power button",[55,1032,1033],{},"Press and hold \"Power Off\" until \"Safe Mode\" appears",[55,1035,1036],{},"Restart and check whether the eSIM works",[55,1038,1039],{},"Restart normally to exit Safe Mode",[18,1041,1042],{},[25,1043,1044],{},"Common problem: \"Data Roaming turns off by itself\"",[18,1046,1047],{},[25,1048,265],{},[73,1050,1051,1054,1056,1059,1064],{},[55,1052,1053],{},"Go to Settings > Connections > SIM Manager",[55,1055,962],{},[55,1057,1058],{},"Turn on \"Data Roaming\"",[55,1060,1061,1063],{},[25,1062,302],{}," Turn off \"Turn off roaming automatically\" if it's enabled",[55,1065,1066],{},"Save and restart your phone",[42,1068,1070],{"id":1069},"generic-android-problems-xiaomi-motorola-huawei-etc","📱 Generic Android Problems (Xiaomi, Motorola, Huawei, etc.)",[18,1072,1073],{},[25,1074,1075],{},"Common problem: \"Menus differ depending on the brand\"",[18,1077,1078],{},[25,1079,1080],{},"General path to configure eSIM on Android:",[52,1082,1083,1089,1095,1101],{},[55,1084,1085,1088],{},[25,1086,1087],{},"Xiaomi\u002FRedmi:"," Settings > SIM Cards & Mobile Networks > SIM Manager",[55,1090,1091,1094],{},[25,1092,1093],{},"Motorola:"," Settings > Network & Internet > Mobile Networks > SIMs",[55,1096,1097,1100],{},[25,1098,1099],{},"Huawei:"," Settings > Mobile Networks > SIM Manager",[55,1102,1103,1106],{},[25,1104,1105],{},"Oppo\u002FRealme:"," Settings > SIM Card & Mobile Data",[18,1108,1109],{},[25,1110,1111],{},"Common problem: \"MIUI blocks roaming\"",[18,1113,1114],{},[25,1115,1116],{},"Solution for Xiaomi:",[73,1118,1119,1122,1125,1127,1130],{},[55,1120,1121],{},"Settings > SIM Cards & Mobile Networks",[55,1123,1124],{},"Select your NAVEO eSIM",[55,1126,1058],{},[55,1128,1129],{},"Go to Additional Settings > Privacy > Location Services",[55,1131,1132],{},"Make sure the Phone app has location permissions",[18,1134,1135],{},[25,1136,1137],{},"Common problem: \"Huawei without Google services\"",[18,1139,1140],{},"If you have a recent Huawei without Google Mobile Services:",[52,1142,1143,1146,1149],{},[55,1144,1145],{},"Your eSIM will work for data",[55,1147,1148],{},"Apps that require Google (Maps, Gmail) won't work",[55,1150,1151],{},"Use alternatives: Petal Maps, Outlook, etc.",[37,1153,1155],{"id":1154},"checklist-before-contacting-support","Checklist Before Contacting Support",[18,1157,1158,1159],{},"Before writing to us, check these 10 points. ",[25,1160,1161],{},"80% of problems get solved with this list:",[42,1163,1165],{"id":1164},"_10-point-checklist","✅ 10-Point Checklist",[52,1167,1170,1184,1193,1202,1211,1220,1228,1237,1246,1254],{"className":1168},[1169],"contains-task-list",[55,1171,1174,1179,1180,1183],{"className":1172},[1173],"task-list-item",[1175,1176],"input",{"disabled":1177,"type":1178},true,"checkbox"," ",[25,1181,1182],{},"My phone is eSIM-compatible"," (iPhone XS+ \u002F Samsung S20+ \u002F Pixel 3+)",[55,1185,1187,1179,1189,1192],{"className":1186},[1173],[1175,1188],{"disabled":1177,"type":1178},[25,1190,1191],{},"The QR code is valid"," (less than 30 days since issue)",[55,1194,1196,1179,1198,1201],{"className":1195},[1173],[1175,1197],{"disabled":1177,"type":1178},[25,1199,1200],{},"The eSIM is installed"," correctly on my phone",[55,1203,1205,1179,1207,1210],{"className":1204},[1173],[1175,1206],{"disabled":1177,"type":1178},[25,1208,1209],{},"\"Data Roaming\" is turned on"," in the eSIM settings",[55,1212,1214,1179,1216,1219],{"className":1213},[1173],[1175,1215],{"disabled":1177,"type":1178},[25,1217,1218],{},"The eSIM is the default SIM"," for mobile data",[55,1221,1223,1179,1225],{"className":1222},[1173],[1175,1224],{"disabled":1177,"type":1178},[25,1226,1227],{},"Airplane mode is off",[55,1229,1231,1179,1233,1236],{"className":1230},[1173],[1175,1232],{"disabled":1177,"type":1178},[25,1234,1235],{},"I've restarted my phone"," at least once",[55,1238,1240,1179,1242,1245],{"className":1239},[1173],[1175,1241],{"disabled":1177,"type":1178},[25,1243,1244],{},"I have coverage"," at my current location (check with a physical SIM if possible)",[55,1247,1249,1179,1251],{"className":1248},[1173],[1175,1250],{"disabled":1177,"type":1178},[25,1252,1253],{},"I haven't exceeded my plan's data limit",[55,1255,1257,1179,1259,1262],{"className":1256},[1173],[1175,1258],{"disabled":1177,"type":1178},[25,1260,1261],{},"I've tested with WiFi turned off"," to force mobile data usage",[18,1264,1265,1268],{},[25,1266,1267],{},"If you checked all 10 boxes and are still having problems:"," It's time to contact support. We have the tools to solve your specific case.",[37,1270,1272],{"id":1271},"when-to-contact-naveo-support","When to Contact NAVEO Support",[18,1274,1275],{},"Reach out to our team in these situations:",[42,1277,1279],{"id":1278},"urgent-situations-response-in-less-than-2-hours","🚨 Urgent situations (response in less than 2 hours)",[52,1281,1282,1288,1294,1300,1306],{},[55,1283,1284,1287],{},[25,1285,1286],{},"You're at the airport"," and can't activate your eSIM",[55,1289,1290,1293],{},[25,1291,1292],{},"You arrived at your destination"," and have no connection after following this guide",[55,1295,1296,1299],{},[25,1297,1298],{},"Your QR code expired"," or isn't working",[55,1301,1302,1305],{},[25,1303,1304],{},"You lost your phone"," and need to deactivate the eSIM",[55,1307,1308,1311],{},[25,1309,1310],{},"You need a refund"," for unresolved technical problems",[42,1313,1315],{"id":1314},"non-urgent-situations-response-in-less-than-12-hours","📋 Non-urgent situations (response in less than 12 hours)",[52,1317,1318,1321,1324,1327],{},[55,1319,1320],{},"Questions about your specific model's configuration",[55,1322,1323],{},"Requests for additional data top-ups",[55,1325,1326],{},"Information about coverage in specific destinations",[55,1328,1329],{},"CFDI invoicing for businesses",[42,1331,1333],{"id":1332},"general-inquiry-situations-response-in-less-than-24-hours","💬 General inquiry situations (response in less than 24 hours)",[52,1335,1336,1339,1342],{},[55,1337,1338],{},"Plan recommendations for future trips",[55,1340,1341],{},"Information about new destinations",[55,1343,1344],{},"Questions about company policies",[37,1346,1348],{"id":1347},"how-to-contact-naveo-support","How to Contact NAVEO Support",[42,1350,1352,1353],{"id":1351},"email-soportenaveomx","📧 Email: ",[125,1354,128],{"href":127},[18,1356,1357],{},[25,1358,1359],{},"For the fastest response, include in your email:",[73,1361,1362,1368,1374,1380,1385,1390,1396],{},[55,1363,1364,1367],{},[25,1365,1366],{},"Order number"," (it's in your confirmation email)",[55,1369,1370,1373],{},[25,1371,1372],{},"Your phone's exact model"," (e.g., iPhone 13 Pro, Samsung S23 Ultra)",[55,1375,1376,1379],{},[25,1377,1378],{},"Operating system version"," (e.g., iOS 17.4, One UI 6.1)",[55,1381,1382],{},[25,1383,1384],{},"Destination and travel dates",[55,1386,1387],{},[25,1388,1389],{},"A detailed description of the problem",[55,1391,1392,1395],{},[25,1393,1394],{},"Screenshots"," of the errors (if applicable)",[55,1397,1398,1401],{},[25,1399,1400],{},"The steps you already tried"," from this guide",[42,1403,1405],{"id":1404},"live-chat-mynaveocomensoporte","🌐 Live chat: mynaveo.com\u002Fen\u002Fsoporte",[18,1407,1408],{},"Available 24\u002F7 in English and Spanish. Average response time: 5 minutes.",[42,1410,1412],{"id":1411},"whatsapp-52-55-xxxx-xxxx","📱 WhatsApp: +52 55 XXXX XXXX",[18,1414,1415],{},"For urgent matters when you're already traveling. Available 24\u002F7.",[37,1417,1419],{"id":1418},"naveo-working-guarantee","NAVEO Working Guarantee",[18,1421,1422],{},"At NAVEO, we're so confident in the quality of our service that we offer:",[42,1424,1426],{"id":1425},"_100-satisfaction-guarantee","✅ 100% Satisfaction Guarantee",[52,1428,1429,1435,1441],{},[55,1430,1431,1434],{},[25,1432,1433],{},"If your eSIM doesn't work"," after following this guide and contacting support: we'll give you a new eSIM or a full refund",[55,1436,1437,1440],{},[25,1438,1439],{},"If coverage is lower"," than promised: we'll compensate you with additional data or a proportional refund",[55,1442,1443,1446],{},[25,1444,1445],{},"If there are technical problems"," with our network: we'll extend your plan by the affected days",[42,1448,1450],{"id":1449},"naveo-support-statistics-2026","📊 NAVEO Support Statistics (2026)",[52,1452,1453,1459,1465,1471],{},[55,1454,1455,1458],{},[25,1456,1457],{},"Average response time:"," 1 hour 47 minutes",[55,1460,1461,1464],{},[25,1462,1463],{},"First-contact resolution rate:"," 87%",[55,1466,1467,1470],{},[25,1468,1469],{},"Customer satisfaction:"," 4.8\u002F5 stars",[55,1472,1473,1476],{},[25,1474,1475],{},"Problems solved without a refund:"," 94%",[37,1478,1480],{"id":1479},"conclusion-your-connection-our-priority","Conclusion: Your Connection, Our Priority",[18,1482,1483],{},"eSIM problems are more common than you might think, but they almost always have a quick fix. With this guide, you've learned to:",[18,1485,1486],{},"✅ Diagnose activation, connection, and data problems\n✅ Properly configure your iPhone, Samsung, or Android\n✅ Control your data usage so it lasts your whole trip\n✅ Know exactly when and how to contact support",[18,1488,1489,1490,1493],{},"Remember: ",[25,1491,1492],{},"traveling with an eSIM should be simple and worry-free",". If something isn't working the way you expected, our team is available 24\u002F7 to help you in English and Spanish.",[42,1495,1497],{"id":1496},"your-next-step","Your next step:",[73,1499,1500,1506,1514],{},[55,1501,1502,1505],{},[25,1503,1504],{},"If you solved the problem:"," Excellent! Enjoy your trip connected",[55,1507,1508,123,1511,1513],{},[25,1509,1510],{},"If you're still having problems:",[125,1512,128],{"href":127}," with the checklist information",[55,1515,1516,1519],{},[25,1517,1518],{},"If you need immediate help:"," Use our live chat at mynaveo.com\u002Fen\u002Fsoporte",[37,1521,1523],{"id":1522},"still-having-problems-contact-us","Still Having Problems? Contact Us",[18,1525,1526],{},[25,1527,1528],{},"We're here to help. You're not alone.",[42,1530,1532],{"id":1531},"quick-contact-options","Quick contact options:",[52,1534,1535,1543,1554,1561],{},[55,1536,1537,1538,1179,1541],{},"📧 ",[25,1539,1540],{},"Email 24\u002F7:",[125,1542,128],{"href":127},[55,1544,1545,1546,1179,1549],{},"💬 ",[25,1547,1548],{},"Live chat:",[125,1550,1553],{"href":1551,"rel":1552},"https:\u002F\u002Fmynaveo.com\u002Fen\u002Fsoporte",[820],"mynaveo.com\u002Fen\u002Fsoporte",[55,1555,1556,1557,1560],{},"📱 ",[25,1558,1559],{},"WhatsApp:"," +52 55 XXXX XXXX",[55,1562,1563,1564,1179,1567],{},"🌐 ",[25,1565,1566],{},"Knowledge base:",[125,1568,1571],{"href":1569,"rel":1570},"https:\u002F\u002Fmynaveo.com\u002Fayuda",[820],"mynaveo.com\u002Fayuda",[42,1573,1575],{"id":1574},"before-writing-to-us-have-this-ready","Before writing to us, have this ready:",[52,1577,1578,1581,1584,1587,1590],{},[55,1579,1580],{},"✅ Purchase order number",[55,1582,1583],{},"✅ Your phone model",[55,1585,1586],{},"✅ The destination where you're using the eSIM",[55,1588,1589],{},"✅ Description of the problem",[55,1591,1592],{},"✅ Screenshots of errors",[18,1594,1595],{},[25,1596,1597],{},"We promise:",[52,1599,1600,1603,1606,1609],{},[55,1601,1602],{},"⚡ A response in less than 2 hours",[55,1604,1605],{},"🛠️ Step-by-step technical solutions",[55,1607,1608],{},"💰 A refund if we can't solve it",[55,1610,1611],{},"🌎 Support in English and Spanish",[1613,1614],"hr",{},[18,1616,1617],{},[25,1618,1619],{},"Related articles:",[52,1621,1622,1629,1636,1643,1650,1657],{},[55,1623,1624],{},[125,1625,1628],{"href":1626,"rel":1627},"https:\u002F\u002Fmynaveo.com\u002Fen\u002Fblog\u002Fque-es-esim",[820],"What Is an eSIM and How Does It Work",[55,1630,1631],{},[125,1632,1635],{"href":1633,"rel":1634},"https:\u002F\u002Fmynaveo.com\u002Fen\u002Fblog\u002Factivar-esim-iphone",[820],"How to Activate Your eSIM on iPhone",[55,1637,1638],{},[125,1639,1642],{"href":1640,"rel":1641},"https:\u002F\u002Fmynaveo.com\u002Fen\u002Fblog\u002Factivar-esim-samsung",[820],"How to Activate Your eSIM on Samsung",[55,1644,1645],{},[125,1646,1649],{"href":1647,"rel":1648},"https:\u002F\u002Fmynaveo.com\u002Fen\u002Fblog\u002Fesim-vs-roaming",[820],"eSIM vs Traditional Roaming",[55,1651,1652],{},[125,1653,1656],{"href":1654,"rel":1655},"https:\u002F\u002Fmynaveo.com\u002Fblog\u002Fesim-japon",[820],"eSIM for Japan",[55,1658,1659],{},[125,1660,1663],{"href":1661,"rel":1662},"https:\u002F\u002Fmynaveo.com\u002Fblog\u002Fesim-europa",[820],"eSIM for Europe",[1613,1665],{},[18,1667,1668,1671,1672,1674],{},[25,1669,1670],{},"About the author:"," This troubleshooting guide was prepared by the NAVEO technical support team, based on more than 10,000 cases solved during 2025-2026. Updated in January 2026 with the latest versions of iOS 17, Android 14, and One UI 6.1. If you run into a problem not covered in this guide, please contact ",[125,1673,128],{"href":127}," and we'll add it in the next update.",[1613,1676],{},{"title":1678,"searchDepth":1679,"depth":1679,"links":1680},"",2,[1681,1687,1692,1696,1701,1704,1709,1715,1719,1722],{"id":39,"depth":1679,"text":40,"children":1682},[1683,1685,1686],{"id":44,"depth":1684,"text":45},3,{"id":132,"depth":1684,"text":133},{"id":233,"depth":1684,"text":234},{"id":306,"depth":1679,"text":307,"children":1688},[1689,1690,1691],{"id":310,"depth":1684,"text":311},{"id":436,"depth":1684,"text":437},{"id":501,"depth":1684,"text":502},{"id":607,"depth":1679,"text":608,"children":1693},[1694,1695],{"id":611,"depth":1684,"text":612},{"id":825,"depth":1684,"text":826},{"id":905,"depth":1679,"text":906,"children":1697},[1698,1699,1700],{"id":909,"depth":1684,"text":910},{"id":985,"depth":1684,"text":986},{"id":1069,"depth":1684,"text":1070},{"id":1154,"depth":1679,"text":1155,"children":1702},[1703],{"id":1164,"depth":1684,"text":1165},{"id":1271,"depth":1679,"text":1272,"children":1705},[1706,1707,1708],{"id":1278,"depth":1684,"text":1279},{"id":1314,"depth":1684,"text":1315},{"id":1332,"depth":1684,"text":1333},{"id":1347,"depth":1679,"text":1348,"children":1710},[1711,1713,1714],{"id":1351,"depth":1684,"text":1712},"📧 Email: soporte@naveo.mx",{"id":1404,"depth":1684,"text":1405},{"id":1411,"depth":1684,"text":1412},{"id":1418,"depth":1679,"text":1419,"children":1716},[1717,1718],{"id":1425,"depth":1684,"text":1426},{"id":1449,"depth":1684,"text":1450},{"id":1479,"depth":1679,"text":1480,"children":1720},[1721],{"id":1496,"depth":1684,"text":1497},{"id":1522,"depth":1679,"text":1523,"children":1723},[1724,1725],{"id":1531,"depth":1684,"text":1532},{"id":1574,"depth":1684,"text":1575},"2026-01-22","A complete guide to my eSIM not working: troubleshooting - Everything you need to know to stay connected while you travel with NAVEO eSIM.",[],"md",false,"en",{},"\u002Fen\u002Fblog\u002Fesim-no-funciona",8,{"title":6,"description":1727},"en\u002Fblog\u002Fesim-no-funciona",[1738,1739],"support","troubleshooting","2xQLOxt4LGLyca5un7uiNy01LOoiWWD9kj-uQz5iZR0",{"id":1742,"title":1649,"author":7,"authorBio":8,"authorImage":8,"body":1743,"date":3587,"description":3588,"destinations":3589,"extension":1729,"featured":1730,"image":8,"imageAlt":8,"locale":1731,"meta":3590,"navigation":1177,"path":3591,"readingTime":1734,"seo":3592,"stem":3593,"tags":3594,"updatedDate":8,"__hash__":3597},"blog\u002Fen\u002Fblog\u002Fesim-vs-roaming.md",{"type":10,"value":1744,"toc":3531},[1745,1749,1752,1755,1759,1765,1769,1772,1776,1781,1792,1797,1808,1813,1824,1830,1834,1841,1852,1856,1870,1873,1877,1880,1884,2042,2045,2049,2054,2073,2078,2094,2099,2102,2116,2120,2126,2131,2142,2148,2154,2168,2172,2176,2181,2192,2197,2208,2213,2224,2227,2231,2245,2249,2257,2262,2294,2300,2304,2307,2312,2323,2328,2339,2342,2346,2357,2361,2372,2377,2474,2479,2483,2486,2491,2508,2513,2533,2536,2540,2566,2570,2587,2591,2595,2601,2607,2613,2619,2625,2629,2635,2641,2647,2653,2659,2665,2669,2676,2681,2695,2700,2714,2719,2736,2740,2744,2750,2755,2766,2771,2782,2788,2792,2797,2801,2812,2817,2828,2833,2837,2842,2846,2854,2859,2870,2875,2879,2884,2888,2896,2901,2912,2917,2921,2925,2928,2933,2947,2953,2957,2962,2973,2978,2995,2999,3002,3013,3016,3020,3024,3030,3038,3041,3045,3050,3070,3074,3079,3096,3102,3106,3112,3126,3130,3136,3153,3159,3163,3169,3186,3189,3193,3196,3201,3204,3236,3240,3243,3257,3261,3266,3283,3295,3304,3306,3310,3476,3481,3489,3491,3495,3519,3521,3529],[13,1746,1748],{"id":1747},"esim-vs-traditional-roaming-which-is-worth-it-in-2026","eSIM vs Traditional Roaming: Which Is Worth It in 2026?",[18,1750,1751],{},"You're traveling abroad and facing the same decision as always: do I activate my Mexican carrier's international roaming, or do I buy an eSIM before I leave? Both options keep you connected, but the difference in cost, convenience, and experience can be huge.",[18,1753,1754],{},"In this comparison, we'll objectively analyze both options with real 2026 data so you can make the best decision for your type of trip.",[37,1756,1758],{"id":1757},"what-is-traditional-roaming","What Is Traditional Roaming?",[18,1760,1761,1764],{},[25,1762,1763],{},"International roaming"," is a service that lets you use your Mexican mobile line (Telcel, AT&T, or Movistar) when you travel abroad. Your carrier has agreements with local networks in other countries so your phone connects automatically.",[42,1766,1768],{"id":1767},"how-does-it-work-technically","How Does It Work Technically?",[18,1770,1771],{},"When you land in Madrid, your Telcel phone searches for available networks and connects to Movistar Spain (its local partner). Every megabyte you use, every call you make, and every SMS you send generates a charge that your Mexican carrier bills you at its roaming rates.",[42,1773,1775],{"id":1774},"types-of-roaming-in-mexico-2026","Types of Roaming in Mexico (2026)",[18,1777,1778],{},[25,1779,1780],{},"Telcel - Paquetes Sin Límite (unlimited packages):",[52,1782,1783,1786,1789],{},[55,1784,1785],{},"North America (USA\u002FCanada): Included in Max plans at no extra cost",[55,1787,1788],{},"Europe\u002FAsia: $200-300 MXN per day ($10-15 USD)",[55,1790,1791],{},"Rest of the world: $250-400 MXN per day",[18,1793,1794],{},[25,1795,1796],{},"AT&T - International Roaming:",[52,1798,1799,1802,1805],{},[55,1800,1801],{},"Plans with \"roaming included\" in the USA\u002FCanada",[55,1803,1804],{},"Europe: $10 USD\u002Fday (approx. $200 MXN)",[55,1806,1807],{},"Asia: $15 USD\u002Fday (approx. $300 MXN)",[18,1809,1810],{},[25,1811,1812],{},"Movistar - Global Roaming:",[52,1814,1815,1818,1821],{},[55,1816,1817],{},"Daily packages from $180 MXN ($9 USD)",[55,1819,1820],{},"Data limitations after a certain amount of usage",[55,1822,1823],{},"Reduced speed after 1-2 GB per day",[18,1825,1826,1829],{},[25,1827,1828],{},"The problem:"," Traditional roaming charges by the day, not by actual usage. If you travel to Japan for 7 days but only need internet for 2, you still pay for all 7 days.",[37,1831,1833],{"id":1832},"what-is-an-esim-quick-recap","What Is an eSIM? (Quick Recap)",[18,1835,1836,1837,1840],{},"An ",[25,1838,1839],{},"eSIM"," (embedded SIM) is a digital SIM card that installs directly on your phone via a QR code. Instead of using your Mexican carrier's network, you connect to local networks in the country you're visiting through a specialized provider like NAVEO.",[18,1842,1843],{},[25,1844,1845],{},[361,1846,1847,1848],{},"Related article: ",[125,1849,1851],{"href":1626,"rel":1850},[820],"What Is an eSIM and How It Works",[42,1853,1855],{"id":1854},"key-difference-from-roaming","Key Difference from Roaming:",[52,1857,1858,1864],{},[55,1859,1860,1863],{},[25,1861,1862],{},"Roaming:"," You use your Mexican line abroad (you pay Telcel\u002FAT&T\u002FMovistar)",[55,1865,1866,1869],{},[25,1867,1868],{},"eSIM:"," You buy a temporary local line (you pay NAVEO)",[18,1871,1872],{},"Your phone can have both active simultaneously: your Mexican SIM for calls and the eSIM for data.",[37,1874,1876],{"id":1875},"cost-comparison-the-deciding-factor","Cost Comparison: The Deciding Factor",[18,1878,1879],{},"This is where most travelers make their decision. Let's look at the real numbers.",[42,1881,1883],{"id":1882},"price-comparison-table-2026","Price Comparison Table (2026)",[677,1885,1886,1908],{},[680,1887,1888],{},[683,1889,1890,1893,1896,1899,1902,1905],{},[686,1891,1892],{},"Destination",[686,1894,1895],{},"Duration",[686,1897,1898],{},"Telcel Roaming",[686,1900,1901],{},"AT&T Roaming",[686,1903,1904],{},"NAVEO eSIM",[686,1906,1907],{},"Savings with eSIM",[693,1909,1910,1931,1953,1974,1998,2021],{},[683,1911,1912,1917,1920,1923,1925,1928],{},[698,1913,1914],{},[25,1915,1916],{},"USA",[698,1918,1919],{},"7 days",[698,1921,1922],{},"$0 (included*)",[698,1924,1922],{},[698,1926,1927],{},"$199 MXN",[698,1929,1930],{},"N\u002FA",[683,1932,1933,1938,1940,1943,1946,1948],{},[698,1934,1935],{},[25,1936,1937],{},"Spain",[698,1939,1919],{},[698,1941,1942],{},"$1,750 MXN",[698,1944,1945],{},"$1,400 MXN",[698,1947,1927],{},[698,1949,1950],{},[25,1951,1952],{},"$1,200-1,550 MXN",[683,1954,1955,1960,1962,1965,1967,1970],{},[698,1956,1957],{},[25,1958,1959],{},"Japan",[698,1961,1919],{},[698,1963,1964],{},"$2,100 MXN",[698,1966,1964],{},[698,1968,1969],{},"$349 MXN",[698,1971,1972],{},[25,1973,1942],{},[683,1975,1976,1981,1984,1987,1990,1993],{},[698,1977,1978],{},[25,1979,1980],{},"Europe (30 countries)",[698,1982,1983],{},"15 days",[698,1985,1986],{},"$3,750 MXN",[698,1988,1989],{},"$3,000 MXN",[698,1991,1992],{},"$449 MXN",[698,1994,1995],{},[25,1996,1997],{},"$2,550-3,300 MXN",[683,1999,2000,2005,2008,2011,2013,2016],{},[698,2001,2002],{},[25,2003,2004],{},"Thailand",[698,2006,2007],{},"10 days",[698,2009,2010],{},"$2,500 MXN",[698,2012,2010],{},[698,2014,2015],{},"$299 MXN",[698,2017,2018],{},[25,2019,2020],{},"$2,200 MXN",[683,2022,2023,2028,2030,2032,2034,2037],{},[698,2024,2025],{},[25,2026,2027],{},"Brazil",[698,2029,1919],{},[698,2031,1942],{},[698,2033,1945],{},[698,2035,2036],{},"$249 MXN",[698,2038,2039],{},[25,2040,2041],{},"$1,150-1,500 MXN",[18,2043,2044],{},"*Roaming in the USA\u002FCanada is usually included in premium Telcel and AT&T plans, but with speed limits and fair-use data caps.",[42,2046,2048],{"id":2047},"detailed-example-7-day-trip-to-japan","Detailed Example: 7-Day Trip to Japan",[18,2050,2051],{},[25,2052,2053],{},"Scenario 1: Telcel roaming",[52,2055,2056,2059,2062,2065,2068],{},[55,2057,2058],{},"Daily cost: $300 MXN ($15 USD)",[55,2060,2061],{},"7 days: $2,100 MXN ($105 USD)",[55,2063,2064],{},"Included data: 2 GB of high-speed data, then reduced speed",[55,2066,2067],{},"Calls: $15 MXN per minute",[55,2069,2070],{},[25,2071,2072],{},"Total: $2,100 MXN",[18,2074,2075],{},[25,2076,2077],{},"Scenario 2: NAVEO eSIM Japan",[52,2079,2080,2083,2086,2089],{},[55,2081,2082],{},"7-day plan with 5 GB: $349 MXN ($17.50 USD)",[55,2084,2085],{},"Extra data: Not included, but you can buy top-ups",[55,2087,2088],{},"Calls: Not included (you use WhatsApp)",[55,2090,2091],{},[25,2092,2093],{},"Total: $349 MXN",[18,2095,2096],{},[25,2097,2098],{},"Real savings: $1,751 MXN ($87 USD)",[18,2100,2101],{},"That's enough for:",[52,2103,2104,2107,2110,2113],{},[55,2105,2106],{},"3 dinners at a Japanese restaurant",[55,2108,2109],{},"1 night at a business hotel",[55,2111,2112],{},"Admission to 2 museums + transportation",[55,2114,2115],{},"1 day of an organized excursion",[42,2117,2119],{"id":2118},"hidden-roaming-costs-nobody-tells-you-about","Hidden Roaming Costs Nobody Tells You About",[18,2121,2122,2125],{},[25,2123,2124],{},"1. Reduced speed after the daily limit","\nMost carriers throttle your speed down to 128-256 Kbps after 1-2 GB per day. Try loading Google Maps or watching a YouTube video at that speed—it's practically impossible.",[18,2127,2128],{},[25,2129,2130],{},"2. Overpriced calls and SMS",[52,2132,2133,2136,2139],{},[55,2134,2135],{},"Outgoing calls: $10-20 MXN per minute",[55,2137,2138],{},"SMS: $5-8 MXN per message",[55,2140,2141],{},"Incoming calls: $5-10 MXN per minute (yes, they charge you to receive calls)",[18,2143,2144,2147],{},[25,2145,2146],{},"3. Bill surprises","\nMany travelers activate roaming \"just in case\" and forget to turn it off. The result: charges for days they never used their phone. With an eSIM, you only pay for the plan you buy—there are no surprise charges.",[18,2149,2150,2153],{},[25,2151,2152],{},"4. The fine print on \"unlimited data\"","\nCarriers promote \"unlimited data\" but with asterisks:",[52,2155,2156,2159,2162,2165],{},[55,2157,2158],{},"4G speed only for the first 2 GB",[55,2160,2161],{},"After that: 2G\u002F3G speed (useless for modern apps)",[55,2163,2164],{},"Hotspot\u002Ftethering not allowed",[55,2166,2167],{},"Video streaming blocked or limited to 480p",[37,2169,2171],{"id":2170},"coverage-comparison-who-has-the-better-network","Coverage Comparison: Who Has the Better Network?",[42,2173,2175],{"id":2174},"traditional-roaming","Traditional Roaming",[18,2177,2178],{},[25,2179,2180],{},"Advantages:",[52,2182,2183,2186,2189],{},[55,2184,2185],{},"Broad coverage thanks to agreements with multiple local carriers",[55,2187,2188],{},"Generally excellent in major cities",[55,2190,2191],{},"Coverage in rural areas where local carriers have a presence",[18,2193,2194],{},[25,2195,2196],{},"Disadvantages:",[52,2198,2199,2202,2205],{},[55,2200,2201],{},"Depends on your Mexican carrier's specific agreements",[55,2203,2204],{},"Telcel may have better coverage in some countries, AT&T in others",[55,2206,2207],{},"You don't always know which network you'll connect to until you arrive",[18,2209,2210],{},[25,2211,2212],{},"Real examples:",[52,2214,2215,2218,2221],{},[55,2216,2217],{},"Telcel in Spain: Connects to Movistar (good urban coverage)",[55,2219,2220],{},"AT&T in Japan: Connects to SoftBank (excellent coverage)",[55,2222,2223],{},"Movistar in Thailand: Connects to AIS (limited coverage on islands)",[42,2225,1904],{"id":2226},"naveo-esim",[18,2228,2229],{},[25,2230,2180],{},[52,2232,2233,2236,2239,2242],{},[55,2234,2235],{},"Agreements with multiple local carriers in each country",[55,2237,2238],{},"You can see exactly which network you'll use before you buy",[55,2240,2241],{},"In most destinations: Vodafone, Orange, T-Mobile, SoftBank, etc.",[55,2243,2244],{},"5G coverage in developed countries",[18,2246,2247],{},[25,2248,2196],{},[52,2250,2251,2254],{},[55,2252,2253],{},"Coverage can be limited in very remote areas",[55,2255,2256],{},"You depend on the quality of the eSIM provider (NAVEO only uses tier-1 carriers)",[18,2258,2259],{},[25,2260,2261],{},"NAVEO coverage by region (2026):",[52,2263,2264,2270,2276,2282,2288],{},[55,2265,2266,2269],{},[25,2267,2268],{},"Europe:"," Vodafone, Orange, Movistar, Three (98% population coverage)",[55,2271,2272,2275],{},[25,2273,2274],{},"USA:"," T-Mobile, AT&T (95% population coverage)",[55,2277,2278,2281],{},[25,2279,2280],{},"Japan:"," SoftBank, NTT Docomo (97% population coverage)",[55,2283,2284,2287],{},[25,2285,2286],{},"Southeast Asia:"," AIS, Singtel, Globe (90% urban coverage)",[55,2289,2290,2293],{},[25,2291,2292],{},"Latin America:"," Claro, Movistar, TIM (85-95% coverage)",[18,2295,2296,2299],{},[25,2297,2298],{},"Verdict:"," In 2026, the coverage difference between roaming and eSIM is minimal in urban areas. In rural areas, it depends more on the specific destination than on the technology.",[37,2301,2303],{"id":2302},"speed-comparison-4g-vs-5g","Speed Comparison: 4G vs 5G",[42,2305,2175],{"id":2306},"traditional-roaming-1",[18,2308,2309],{},[25,2310,2311],{},"Typical speeds:",[52,2313,2314,2317,2320],{},[55,2315,2316],{},"4G\u002FLTE: 10-50 Mbps (25 Mbps average)",[55,2318,2319],{},"5G: 50-200 Mbps (where available)",[55,2321,2322],{},"After the daily limit: 128-256 Kbps (useless)",[18,2324,2325],{},[25,2326,2327],{},"Limitations:",[52,2329,2330,2333,2336],{},[55,2331,2332],{},"Many carriers limit speed even before you hit the daily limit",[55,2334,2335],{},"Throttling (speed reduction) during peak hours",[55,2337,2338],{},"Some carriers block tethering or limit its speed",[42,2340,1904],{"id":2341},"naveo-esim-1",[18,2343,2344],{},[25,2345,2311],{},[52,2347,2348,2351,2354],{},[55,2349,2350],{},"4G\u002FLTE: 20-80 Mbps (45 Mbps average)",[55,2352,2353],{},"5G: 100-500 Mbps (in countries with 5G infrastructure)",[55,2355,2356],{},"No artificial throttling (only your plan's data limits)",[18,2358,2359],{},[25,2360,2180],{},[52,2362,2363,2366,2369],{},[55,2364,2365],{},"Direct connection to local networks, no middlemen",[55,2367,2368],{},"Less congestion than roaming (fewer users per cell)",[55,2370,2371],{},"Consistent speed throughout your entire plan",[18,2373,2374],{},[25,2375,2376],{},"Real speed tests (2026):",[677,2378,2379,2392],{},[680,2380,2381],{},[683,2382,2383,2385,2387,2389],{},[686,2384,1892],{},[686,2386,1898],{},[686,2388,1904],{},[686,2390,2391],{},"Winner",[693,2393,2394,2410,2426,2442,2458],{},[683,2395,2396,2401,2404,2407],{},[698,2397,2398],{},[25,2399,2400],{},"Tokyo, Japan",[698,2402,2403],{},"35 Mbps",[698,2405,2406],{},"85 Mbps",[698,2408,2409],{},"eSIM (+143%)",[683,2411,2412,2417,2420,2423],{},[698,2413,2414],{},[25,2415,2416],{},"Madrid, Spain",[698,2418,2419],{},"28 Mbps",[698,2421,2422],{},"65 Mbps",[698,2424,2425],{},"eSIM (+132%)",[683,2427,2428,2433,2436,2439],{},[698,2429,2430],{},[25,2431,2432],{},"New York, USA",[698,2434,2435],{},"45 Mbps",[698,2437,2438],{},"120 Mbps",[698,2440,2441],{},"eSIM (+167%)",[683,2443,2444,2449,2452,2455],{},[698,2445,2446],{},[25,2447,2448],{},"Bangkok, Thailand",[698,2450,2451],{},"22 Mbps",[698,2453,2454],{},"55 Mbps",[698,2456,2457],{},"eSIM (+150%)",[683,2459,2460,2465,2468,2471],{},[698,2461,2462],{},[25,2463,2464],{},"São Paulo, Brazil",[698,2466,2467],{},"18 Mbps",[698,2469,2470],{},"40 Mbps",[698,2472,2473],{},"eSIM (+122%)",[18,2475,2476,2478],{},[25,2477,2298],{}," eSIMs consistently deliver 2-3x faster speeds than traditional roaming in major tourist destinations.",[37,2480,2482],{"id":2481},"pros-and-cons-of-each-option","Pros and Cons of Each Option",[42,2484,2175],{"id":2485},"traditional-roaming-2",[18,2487,2488],{},[25,2489,2490],{},"✅ Advantages:",[52,2492,2493,2496,2499,2502,2505],{},[55,2494,2495],{},"No setup required (activates automatically)",[55,2497,2498],{},"You keep your Mexican number for calls and SMS",[55,2500,2501],{},"Works on any phone (no eSIM compatibility required)",[55,2503,2504],{},"Included in some premium plans for the USA\u002FCanada",[55,2506,2507],{},"Technical support from a carrier you already know (Telcel\u002FAT&T\u002FMovistar)",[18,2509,2510],{},[25,2511,2512],{},"❌ Disadvantages:",[52,2514,2515,2518,2521,2524,2527,2530],{},[55,2516,2517],{},"High daily costs ($200-400 MXN\u002Fday)",[55,2519,2520],{},"Reduced speed after the daily limit",[55,2522,2523],{},"Surprise charges if you forget to turn it off",[55,2525,2526],{},"Overpriced calls and SMS",[55,2528,2529],{},"Fine print and hidden limitations",[55,2531,2532],{},"Not every destination has good coverage",[42,2534,1904],{"id":2535},"naveo-esim-2",[18,2537,2538],{},[25,2539,2490],{},[52,2541,2542,2545,2548,2551,2554,2557,2560,2563],{},[55,2543,2544],{},"Costs 60-80% lower than roaming",[55,2546,2547],{},"2-3x faster speeds",[55,2549,2550],{},"You only pay for what you need (not by the day)",[55,2552,2553],{},"Activation in 5 minutes right from your phone",[55,2555,2556],{},"Multiple eSIMs for different destinations",[55,2558,2559],{},"No surprise charges or fine print",[55,2561,2562],{},"Real 4G\u002F5G data with no artificial throttling",[55,2564,2565],{},"24\u002F7 support in English and Spanish",[18,2567,2568],{},[25,2569,2512],{},[52,2571,2572,2575,2578,2581,2584],{},[55,2573,2574],{},"Requires a compatible phone (2018+)",[55,2576,2577],{},"You need WiFi for initial activation",[55,2579,2580],{},"Setup process (though it's simple)",[55,2582,2583],{},"Doesn't include a local phone number on all plans",[55,2585,2586],{},"You have to buy it before you travel (ideally)",[37,2588,2590],{"id":2589},"when-to-choose-each-option-decision-guide","When to Choose Each Option: Decision Guide",[42,2592,2594],{"id":2593},"choose-traditional-roaming-if","Choose Traditional Roaming if:",[18,2596,2597,2600],{},[25,2598,2599],{},"1. Your phone doesn't support eSIM","\nIf you have an iPhone older than the XS (2018) or a Samsung older than the S20 (2020), roaming is your only option.",[18,2602,2603,2606],{},[25,2604,2605],{},"2. You're only traveling to the USA\u002FCanada with a premium plan","\nIf your Telcel Max or AT&T plan includes roaming in North America at no extra cost, use it. Paying for an eSIM makes no sense.",[18,2608,2609,2612],{},[25,2610,2611],{},"3. You need to receive urgent calls","\nIf you're expecting important calls from Mexico and don't want to give out a temporary number, roaming keeps your line active.",[18,2614,2615,2618],{},[25,2616,2617],{},"4. Very short trip (24-48 hours)","\nFor express trips where you only need basic connectivity, activating roaming can be more practical than setting up an eSIM.",[18,2620,2621,2624],{},[25,2622,2623],{},"5. Remote areas without eSIM coverage","\nIf you're traveling to areas far off the beaten path where eSIM providers have no agreements, roaming may have better coverage.",[42,2626,2628],{"id":2627},"choose-naveo-esim-if","Choose NAVEO eSIM if:",[18,2630,2631,2634],{},[25,2632,2633],{},"1. You're traveling 3+ days outside North America","\nThe savings are significant: $1,000-3,000 MXN per trip compared to roaming.",[18,2636,2637,2640],{},[25,2638,2639],{},"2. Your budget is limited","\nIf you're backpacking or traveling on a shoestring, every peso counts. A $349 MXN eSIM vs $2,100 MXN in roaming charges is a huge difference.",[18,2642,2643,2646],{},[25,2644,2645],{},"3. You need consistently high speed","\nIf you work remotely, take video calls, or upload content to social media, eSIM's superior speeds are critical.",[18,2648,2649,2652],{},[25,2650,2651],{},"4. You're visiting multiple countries","\nA regional eSIM (e.g., \"Europe 30 countries\") covers your entire itinerary without changing settings.",[18,2654,2655,2658],{},[25,2656,2657],{},"5. Your phone is compatible","\nIf you have an iPhone XS or later, Samsung S20 or later, or Google Pixel 3 or later, take advantage of the technology.",[18,2660,2661,2664],{},[25,2662,2663],{},"6. You want total control over costs","\nWith an eSIM, you know exactly how much you'll pay before you travel. No surprises on your bill.",[42,2666,2668],{"id":2667},"the-hybrid-option-best-of-both-worlds","The Hybrid Option: Best of Both Worlds",[18,2670,2671,2672,2675],{},"Many experienced travelers use ",[25,2673,2674],{},"both options at the same time",":",[18,2677,2678],{},[25,2679,2680],{},"Recommended setup:",[52,2682,2683,2689],{},[55,2684,2685,2688],{},[25,2686,2687],{},"Mexican physical SIM:"," Keep it active to receive important calls\u002FSMS (banks, family)",[55,2690,2691,2694],{},[25,2692,2693],{},"NAVEO eSIM:"," Use it for mobile data (internet, WhatsApp, Maps, social media)",[18,2696,2697],{},[25,2698,2699],{},"Benefits:",[52,2701,2702,2705,2708,2711],{},[55,2703,2704],{},"You receive calls from Mexico without roaming (your carrier doesn't charge you to receive them)",[55,2706,2707],{},"You use affordable local data at high speed",[55,2709,2710],{},"WhatsApp works with your Mexican number (you don't need to change anything)",[55,2712,2713],{},"You have a backup if one option fails",[18,2715,2716],{},[25,2717,2718],{},"How to set it up:",[73,2720,2721,2724,2727,2730,2733],{},[55,2722,2723],{},"Buy your NAVEO eSIM before you travel",[55,2725,2726],{},"Activate it on your phone with WiFi",[55,2728,2729],{},"Set your eSIM as your \"Mobile Data SIM\"",[55,2731,2732],{},"Keep your Mexican SIM active for calls",[55,2734,2735],{},"Turn off \"Data Roaming\" on your Mexican SIM to avoid charges",[37,2737,2739],{"id":2738},"real-world-use-cases","Real-World Use Cases",[42,2741,2743],{"id":2742},"case-1-business-trip-to-europe-10-days","Case 1: Business Trip to Europe (10 days)",[18,2745,2746,2749],{},[25,2747,2748],{},"Profile:"," Mexican executive visiting clients in Spain, France, and Germany",[18,2751,2752],{},[25,2753,2754],{},"Traditional roaming:",[52,2756,2757,2760,2763],{},[55,2758,2759],{},"Cost: $2,500 MXN ($250 USD)",[55,2761,2762],{},"Speed: Limited after 2 GB per day",[55,2764,2765],{},"Problem: Zoom video calls kept dropping",[18,2767,2768],{},[25,2769,2770],{},"NAVEO eSIM Europe:",[52,2772,2773,2776,2779],{},[55,2774,2775],{},"Cost: $449 MXN ($22 USD)",[55,2777,2778],{},"Speed: Consistent 4G\u002F5G across all 3 countries",[55,2780,2781],{},"Benefit: Flawless video calls, $2,051 MXN in savings",[18,2783,2784,2787],{},[25,2785,2786],{},"Winner:"," NAVEO eSIM",[42,2789,2791],{"id":2790},"case-2-family-vacation-in-orlando-7-days","Case 2: Family Vacation in Orlando (7 days)",[18,2793,2794,2796],{},[25,2795,2748],{}," Mexican family visiting Disney World",[18,2798,2799],{},[25,2800,2754],{},[52,2802,2803,2806,2809],{},[55,2804,2805],{},"Cost: $0 (included in a Telcel Max plan)",[55,2807,2808],{},"Speed: Good in the theme parks",[55,2810,2811],{},"Benefit: No extra setup required",[18,2813,2814],{},[25,2815,2816],{},"NAVEO eSIM USA:",[52,2818,2819,2822,2825],{},[55,2820,2821],{},"Cost: $199 MXN ($10 USD)",[55,2823,2824],{},"Speed: Excellent",[55,2826,2827],{},"Downside: Unnecessary setup if you already have roaming included",[18,2829,2830,2832],{},[25,2831,2786],{}," Roaming (already included in the plan)",[42,2834,2836],{"id":2835},"case-3-backpacker-in-southeast-asia-30-days","Case 3: Backpacker in Southeast Asia (30 days)",[18,2838,2839,2841],{},[25,2840,2748],{}," Young traveler visiting Thailand, Vietnam, and Cambodia",[18,2843,2844],{},[25,2845,2754],{},[52,2847,2848,2851],{},[55,2849,2850],{},"Cost: $7,500 MXN ($375 USD) — unaffordable for a backpacker",[55,2852,2853],{},"Coverage: Limited on islands and in rural areas",[18,2855,2856],{},[25,2857,2858],{},"NAVEO eSIM Asia Regional:",[52,2860,2861,2864,2867],{},[55,2862,2863],{},"Cost: $899 MXN ($45 USD)",[55,2865,2866],{},"Coverage: Excellent in cities, acceptable in rural areas",[55,2868,2869],{},"Benefit: $6,601 MXN in savings, enough for 2 extra weeks of travel",[18,2871,2872,2874],{},[25,2873,2786],{}," NAVEO eSIM (by a landslide)",[42,2876,2878],{"id":2877},"case-4-digital-nomad-in-bali-90-days","Case 4: Digital Nomad in Bali (90 days)",[18,2880,2881,2883],{},[25,2882,2748],{}," Mexican freelancer working remotely from Indonesia",[18,2885,2886],{},[25,2887,2754],{},[52,2889,2890,2893],{},[55,2891,2892],{},"Cost: $22,500 MXN ($1,125 USD) — completely unviable",[55,2894,2895],{},"Speed: Insufficient for remote work",[18,2897,2898],{},[25,2899,2900],{},"NAVEO eSIM Indonesia (3 x 30-day plans):",[52,2902,2903,2906,2909],{},[55,2904,2905],{},"Cost: $1,797 MXN ($90 USD)",[55,2907,2908],{},"Speed: Excellent for video calls and work",[55,2910,2911],{},"Benefit: $20,703 MXN in savings",[18,2913,2914,2916],{},[25,2915,2786],{}," NAVEO eSIM (the only viable option)",[37,2918,2920],{"id":2919},"_2026-trends-where-the-market-is-heading","2026 Trends: Where the Market Is Heading",[42,2922,2924],{"id":2923},"the-decline-of-traditional-roaming","The Decline of Traditional Roaming",[18,2926,2927],{},"Mexican carriers are losing the international roaming battle:",[18,2929,2930],{},[25,2931,2932],{},"Market data (2026):",[52,2934,2935,2938,2941,2944],{},[55,2936,2937],{},"68% of Mexican travelers use an eSIM or local SIM instead of roaming",[55,2939,2940],{},"Telcel reported a 35% drop in international roaming revenue vs 2024",[55,2942,2943],{},"AT&T México removed roaming from basic plans (now only available in premium plans)",[55,2945,2946],{},"Movistar reduced roaming coverage in 15 countries",[18,2948,2949,2952],{},[25,2950,2951],{},"Why?"," Roaming margins are high, but volume is falling. Carriers prefer to focus on local services where they have a competitive advantage.",[42,2954,2956],{"id":2955},"the-rise-of-esims","The Rise of eSIMs",[18,2958,2959],{},[25,2960,2961],{},"eSIM market growth:",[52,2963,2964,2967,2970],{},[55,2965,2966],{},"2024: 15% of travelers used eSIMs",[55,2968,2969],{},"2025: 35% of travelers used eSIMs",[55,2971,2972],{},"2026: 68% of travelers use eSIMs (projection)",[18,2974,2975],{},[25,2976,2977],{},"Growth factors:",[52,2979,2980,2983,2986,2989,2992],{},[55,2981,2982],{},"More compatible phones (90% of new phones support eSIM)",[55,2984,2985],{},"More competitive prices",[55,2987,2988],{},"Greater awareness of the savings vs roaming",[55,2990,2991],{},"Improved coverage and speed",[55,2993,2994],{},"Easy activation (5 minutes vs going to a physical store)",[42,2996,2998],{"id":2997},"_2027-2028-prediction","2027-2028 Prediction",[18,3000,3001],{},"Traditional roaming will continue to exist but will become a premium service for:",[52,3003,3004,3007,3010],{},[55,3005,3006],{},"Corporate travelers with unlimited budgets",[55,3008,3009],{},"People with older phones",[55,3011,3012],{},"Very remote destinations without eSIM coverage",[18,3014,3015],{},"For 85% of travelers, eSIM will be the standard option.",[37,3017,3019],{"id":3018},"frequently-asked-questions","Frequently Asked Questions",[42,3021,3023],{"id":3022},"can-i-use-roaming-and-esim-at-the-same-time","Can I Use Roaming and eSIM at the Same Time?",[18,3025,3026,3029],{},[25,3027,3028],{},"Yes, and it's the recommended setup."," Your phone supports Dual SIM:",[52,3031,3032,3035],{},[55,3033,3034],{},"Mexican physical SIM: For calls and SMS",[55,3036,3037],{},"NAVEO eSIM: For mobile data",[18,3039,3040],{},"Set your eSIM as your \"Default Data SIM\" and turn off \"Data Roaming\" on your Mexican SIM. That way you receive calls from Mexico at no charge and use affordable local data.",[42,3042,3044],{"id":3043},"if-i-already-have-roaming-included-in-my-plan-is-an-esim-worth-buying","If I Already Have Roaming Included in My Plan, Is an eSIM Worth Buying?",[18,3046,3047],{},[25,3048,3049],{},"It depends on the destination and duration:",[52,3051,3052,3058,3064],{},[55,3053,3054,3057],{},[25,3055,3056],{},"USA\u002FCanada (7 days or less):"," Use your included roaming; you don't need an eSIM",[55,3059,3060,3063],{},[25,3061,3062],{},"USA\u002FCanada (15+ days):"," Consider an eSIM if your plan limits speed after a certain amount of usage",[55,3065,3066,3069],{},[25,3067,3068],{},"Europe\u002FAsia:"," Buy an eSIM even if you have roaming—the savings are significant and the speed is superior",[42,3071,3073],{"id":3072},"what-if-my-esim-doesnt-work-and-im-already-abroad","What If My eSIM Doesn't Work and I'm Already Abroad?",[18,3075,3076],{},[25,3077,3078],{},"Backup plan:",[73,3080,3081,3087,3090,3093],{},[55,3082,3083,3084,3086],{},"Contact ",[125,3085,128],{"href":127}," immediately (response in under 2 hours)",[55,3088,3089],{},"In the meantime, use hotel\u002Fcafé WiFi to stay connected",[55,3091,3092],{},"If it doesn't get resolved, buy a local physical SIM at the airport as a last resort",[55,3094,3095],{},"NAVEO offers a full refund if the problem lies with our network",[18,3097,3098,3101],{},[25,3099,3100],{},"Prevention:"," Activate your eSIM before you travel, while you still have stable WiFi at home.",[42,3103,3105],{"id":3104},"is-roaming-more-secure-than-esim","Is Roaming More Secure than eSIM?",[18,3107,3108,3111],{},[25,3109,3110],{},"There's no significant difference in security."," Both technologies use standard mobile network encryption (AES-256). What matters is:",[52,3113,3114,3117,3120,3123],{},[55,3115,3116],{},"Using a VPN on public WiFi networks",[55,3118,3119],{},"Not sharing your eSIM QR code",[55,3121,3122],{},"Turning off roaming when you're not using it",[55,3124,3125],{},"Buying eSIMs only from trusted providers like NAVEO",[42,3127,3129],{"id":3128},"can-i-switch-from-roaming-to-esim-during-my-trip","Can I Switch from Roaming to eSIM During My Trip?",[18,3131,3132,3135],{},[25,3133,3134],{},"Yes, it's completely possible."," If you're already traveling with roaming:",[73,3137,3138,3141,3144,3147,3150],{},[55,3139,3140],{},"Buy your NAVEO eSIM online (you need WiFi)",[55,3142,3143],{},"Activate the eSIM by following our guide",[55,3145,3146],{},"Set the eSIM as your Default Data SIM",[55,3148,3149],{},"Turn off \"Data Roaming\" on your Mexican SIM",[55,3151,3152],{},"Done — you're now using eSIM for data",[18,3154,3155,3158],{},[25,3156,3157],{},"Note:"," The roaming days you've already paid for aren't refundable, but you avoid paying for the remaining days.",[42,3160,3162],{"id":3161},"which-option-is-better-for-remote-work","Which Option Is Better for Remote Work?",[18,3164,3165,3168],{},[25,3166,3167],{},"NAVEO eSIM, without a doubt."," Reasons:",[52,3170,3171,3174,3177,3180,3183],{},[55,3172,3173],{},"2-3x faster speeds than roaming",[55,3175,3176],{},"No artificial throttling after a certain amount of usage",[55,3178,3179],{},"More stable connection for video calls",[55,3181,3182],{},"Predictable costs (important if you work 30+ days)",[55,3184,3185],{},"Top-up option if you need more data",[18,3187,3188],{},"Traditional roaming isn't designed for heavy data use and usually limits speed after 1-2 GB per day.",[37,3190,3192],{"id":3191},"conclusion-the-smart-decision-in-2026","Conclusion: The Smart Decision in 2026",[18,3194,3195],{},"After analyzing costs, coverage, speed, and user experience, the conclusion is clear:",[18,3197,3198],{},[25,3199,3200],{},"For 85% of Mexican travelers, eSIM is the best option in 2026.",[42,3202,2951],{"id":3203},"why",[73,3205,3206,3212,3218,3224,3230],{},[55,3207,3208,3211],{},[25,3209,3210],{},"Real savings:"," $1,000-3,000 MXN per trip compared to roaming",[55,3213,3214,3217],{},[25,3215,3216],{},"Better speed:"," 2-3x faster for work and entertainment",[55,3219,3220,3223],{},[25,3221,3222],{},"No surprises:"," You know exactly how much you'll pay before you travel",[55,3225,3226,3229],{},[25,3227,3228],{},"Modern technology:"," You make the most of your current phone's capabilities",[55,3231,3232,3235],{},[25,3233,3234],{},"Flexibility:"," Plans for any duration and destination",[42,3237,3239],{"id":3238},"when-is-roaming-still-worth-it","When Is Roaming Still Worth It?",[18,3241,3242],{},"Only in specific cases:",[52,3244,3245,3248,3251,3254],{},[55,3246,3247],{},"Short trips to the USA\u002FCanada with a premium plan that includes it",[55,3249,3250],{},"Older phones without eSIM support",[55,3252,3253],{},"Extremely remote areas without eSIM coverage",[55,3255,3256],{},"A critical need to keep your Mexican line active for calls",[42,3258,3260],{"id":3259},"the-smart-decision","The Smart Decision",[18,3262,3263],{},[25,3264,3265],{},"For your next international trip:",[73,3267,3268,3271,3274,3277,3280],{},[55,3269,3270],{},"Check whether your phone supports eSIM",[55,3272,3273],{},"Compare the cost of roaming vs eSIM for your specific destination",[55,3275,3276],{},"If the difference is greater than $500 MXN, buy an eSIM",[55,3278,3279],{},"Use the hybrid setup (Mexican SIM for calls + eSIM for data)",[55,3281,3282],{},"Travel with peace of mind, knowing you paid a fair price for quality connectivity",[18,3284,3285,3288,3289,3294],{},[25,3286,3287],{},"Ready to compare eSIM plans for your next destination?"," At ",[125,3290,3293],{"href":3291,"rel":3292},"https:\u002F\u002Fmynaveo.com\u002Fen#destinos",[820],"mynaveo.com\u002Fen#destinos"," you'll find plans for more than 190 countries with transparent pricing and instant activation. Save up to 80% compared to traditional roaming.",[18,3296,3297,3300,3301,3303],{},[25,3298,3299],{},"Not sure which option is best for your specific trip?"," Email us at ",[125,3302,128],{"href":127}," with your destination and dates, and we'll give you a personalized recommendation in under 2 hours.",[1613,3305],{},[37,3307,3309],{"id":3308},"summary-table-esim-vs-roaming-at-a-glance","Summary Table: eSIM vs Roaming at a Glance",[677,3311,3312,3325],{},[680,3313,3314],{},[683,3315,3316,3319,3321,3323],{},[686,3317,3318],{},"Criterion",[686,3320,2175],{},[686,3322,1904],{},[686,3324,2391],{},[693,3326,3327,3343,3358,3374,3389,3403,3418,3433,3448,3461],{},[683,3328,3329,3334,3337,3340],{},[698,3330,3331],{},[25,3332,3333],{},"Average cost (7 days)",[698,3335,3336],{},"$1,400-2,100 MXN",[698,3338,3339],{},"$199-349 MXN",[698,3341,3342],{},"🏆 eSIM",[683,3344,3345,3350,3353,3356],{},[698,3346,3347],{},[25,3348,3349],{},"Average speed",[698,3351,3352],{},"25 Mbps",[698,3354,3355],{},"45-85 Mbps",[698,3357,3342],{},[683,3359,3360,3365,3368,3371],{},[698,3361,3362],{},[25,3363,3364],{},"Setup",[698,3366,3367],{},"Automatic",[698,3369,3370],{},"5 minutes manual",[698,3372,3373],{},"Roaming",[683,3375,3376,3381,3384,3386],{},[698,3377,3378],{},[25,3379,3380],{},"Urban coverage",[698,3382,3383],{},"Excellent",[698,3385,3383],{},[698,3387,3388],{},"Tie",[683,3390,3391,3396,3399,3401],{},[698,3392,3393],{},[25,3394,3395],{},"Rural coverage",[698,3397,3398],{},"Variable",[698,3400,3398],{},[698,3402,3388],{},[683,3404,3405,3410,3413,3416],{},[698,3406,3407],{},[25,3408,3409],{},"Compatibility",[698,3411,3412],{},"All phones",[698,3414,3415],{},"2018+ phones",[698,3417,3373],{},[683,3419,3420,3425,3428,3431],{},[698,3421,3422],{},[25,3423,3424],{},"Technical support",[698,3426,3427],{},"Mexican carrier",[698,3429,3430],{},"NAVEO 24\u002F7",[698,3432,3388],{},[683,3434,3435,3440,3443,3446],{},[698,3436,3437],{},[25,3438,3439],{},"No surprise charges",[698,3441,3442],{},"❌",[698,3444,3445],{},"✅",[698,3447,3342],{},[683,3449,3450,3455,3457,3459],{},[698,3451,3452],{},[25,3453,3454],{},"No data throttling",[698,3456,3442],{},[698,3458,3445],{},[698,3460,3342],{},[683,3462,3463,3468,3471,3474],{},[698,3464,3465],{},[25,3466,3467],{},"Multiple destinations",[698,3469,3470],{},"Expensive",[698,3472,3473],{},"Regional plans",[698,3475,3342],{},[18,3477,3478],{},[25,3479,3480],{},"Final score:",[52,3482,3483,3486],{},[55,3484,3485],{},"Traditional roaming: 6\u002F10",[55,3487,3488],{},"NAVEO eSIM: 9\u002F10",[1613,3490],{},[18,3492,3493],{},[25,3494,1619],{},[52,3496,3497,3502,3507,3512],{},[55,3498,3499],{},[125,3500,1851],{"href":1626,"rel":3501},[820],[55,3503,3504],{},[125,3505,1635],{"href":1633,"rel":3506},[820],[55,3508,3509],{},[125,3510,1642],{"href":1640,"rel":3511},[820],[55,3513,3514],{},[125,3515,3518],{"href":3516,"rel":3517},"https:\u002F\u002Fmynaveo.com\u002Fblog\u002Fmejores-destinos-esim-2026",[820],"The Best Destinations to Travel with an eSIM in 2026",[1613,3520],{},[18,3522,3523,3525,3526,3528],{},[25,3524,1670],{}," This analysis was conducted by the NAVEO team using real pricing data from Mexican carriers (Telcel, AT&T, Movistar) and independent speed tests performed in January 2026. Prices may vary depending on current promotions. For up-to-date information, visit each carrier's official website or contact ",[125,3527,128],{"href":127},".",[1613,3530],{},{"title":1678,"searchDepth":1679,"depth":1679,"links":3532},[3533,3537,3540,3545,3549,3553,3557,3562,3568,3573,3581,3586],{"id":1757,"depth":1679,"text":1758,"children":3534},[3535,3536],{"id":1767,"depth":1684,"text":1768},{"id":1774,"depth":1684,"text":1775},{"id":1832,"depth":1679,"text":1833,"children":3538},[3539],{"id":1854,"depth":1684,"text":1855},{"id":1875,"depth":1679,"text":1876,"children":3541},[3542,3543,3544],{"id":1882,"depth":1684,"text":1883},{"id":2047,"depth":1684,"text":2048},{"id":2118,"depth":1684,"text":2119},{"id":2170,"depth":1679,"text":2171,"children":3546},[3547,3548],{"id":2174,"depth":1684,"text":2175},{"id":2226,"depth":1684,"text":1904},{"id":2302,"depth":1679,"text":2303,"children":3550},[3551,3552],{"id":2306,"depth":1684,"text":2175},{"id":2341,"depth":1684,"text":1904},{"id":2481,"depth":1679,"text":2482,"children":3554},[3555,3556],{"id":2485,"depth":1684,"text":2175},{"id":2535,"depth":1684,"text":1904},{"id":2589,"depth":1679,"text":2590,"children":3558},[3559,3560,3561],{"id":2593,"depth":1684,"text":2594},{"id":2627,"depth":1684,"text":2628},{"id":2667,"depth":1684,"text":2668},{"id":2738,"depth":1679,"text":2739,"children":3563},[3564,3565,3566,3567],{"id":2742,"depth":1684,"text":2743},{"id":2790,"depth":1684,"text":2791},{"id":2835,"depth":1684,"text":2836},{"id":2877,"depth":1684,"text":2878},{"id":2919,"depth":1679,"text":2920,"children":3569},[3570,3571,3572],{"id":2923,"depth":1684,"text":2924},{"id":2955,"depth":1684,"text":2956},{"id":2997,"depth":1684,"text":2998},{"id":3018,"depth":1679,"text":3019,"children":3574},[3575,3576,3577,3578,3579,3580],{"id":3022,"depth":1684,"text":3023},{"id":3043,"depth":1684,"text":3044},{"id":3072,"depth":1684,"text":3073},{"id":3104,"depth":1684,"text":3105},{"id":3128,"depth":1684,"text":3129},{"id":3161,"depth":1684,"text":3162},{"id":3191,"depth":1679,"text":3192,"children":3582},[3583,3584,3585],{"id":3203,"depth":1684,"text":2951},{"id":3238,"depth":1684,"text":3239},{"id":3259,"depth":1684,"text":3260},{"id":3308,"depth":1679,"text":3309},"2026-01-18","A complete guide to eSIM vs traditional roaming - Everything you need to know to stay connected while you travel with NAVEO eSIM.",[],{},"\u002Fen\u002Fblog\u002Fesim-vs-roaming",{"title":1649,"description":3588},"en\u002Fblog\u002Fesim-vs-roaming",[3595,3596],"comparison","roaming","b1HLur8WK4R4FeHj2-HiYf1hV9TkR3nMSOaXzPuKJa0",{"id":3599,"title":3600,"author":7,"authorBio":8,"authorImage":8,"body":3601,"date":5089,"description":5090,"destinations":5091,"extension":1729,"featured":1730,"image":8,"imageAlt":8,"locale":1731,"meta":5092,"navigation":1177,"path":5093,"readingTime":1734,"seo":5094,"stem":5095,"tags":5096,"updatedDate":8,"__hash__":5100},"blog\u002Fen\u002Fblog\u002Factivar-esim-samsung.md","How to Activate Your eSIM on Samsung Galaxy",{"type":10,"value":3602,"toc":5038},[3603,3607,3610,3613,3617,3620,3624,3641,3645,3653,3657,3662,3666,3674,3678,3692,3698,3702,3706,3738,3741,3760,3764,3767,3774,3795,3801,3805,3808,3815,3841,3846,3857,3860,3864,3867,3874,3892,3895,3900,3911,3915,3918,3925,3953,3956,3960,3963,3970,3987,3992,4017,4020,4024,4027,4034,4058,4061,4065,4068,4075,4118,4122,4125,4132,4167,4172,4192,4196,4199,4206,4231,4237,4241,4244,4251,4276,4281,4292,4295,4299,4303,4317,4321,4335,4339,4350,4354,4368,4372,4386,4390,4394,4399,4446,4449,4453,4470,4474,4478,4497,4501,4505,4558,4562,4567,4578,4585,4589,4594,4651,4654,4658,4664,4677,4680,4684,4690,4694,4700,4716,4720,4726,4740,4743,4747,4753,4764,4770,4774,4780,4784,4790,4803,4806,4811,4828,4832,4835,4842,4848,4854,4860,4864,4947,4951,4977,4986,4996,4998,5002,5027,5029,5036],[13,3604,3606],{"id":3605},"how-to-activate-your-esim-on-samsung-galaxy-2026-guide","How to Activate Your eSIM on Samsung Galaxy | 2026 Guide",[18,3608,3609],{},"You have a Samsung Galaxy and you want to use an eSIM for your next trip, but you don't know where to start. Unlike the iPhone, Samsung devices have slightly different menus depending on the model and One UI version, which can be confusing.",[18,3611,3612],{},"Don't worry. In this guide I'll show you exactly how to activate your eSIM on any compatible Samsung Galaxy, with specific instructions for each device family.",[37,3614,3616],{"id":3615},"samsung-galaxy-models-compatible-with-esim","Samsung Galaxy models compatible with eSIM",[18,3618,3619],{},"Before you start, check that your device is on this list:",[42,3621,3623],{"id":3622},"galaxy-s-series-flagship","✅ Galaxy S series (Flagship)",[52,3625,3626,3629,3632,3635,3638],{},[55,3627,3628],{},"Galaxy S24, S24+, S24 Ultra (2024)",[55,3630,3631],{},"Galaxy S23, S23+, S23 Ultra (2023)",[55,3633,3634],{},"Galaxy S22, S22+, S22 Ultra (2022)",[55,3636,3637],{},"Galaxy S21, S21+, S21 Ultra (2021)",[55,3639,3640],{},"Galaxy S20, S20+, S20 Ultra (2020)",[42,3642,3644],{"id":3643},"galaxy-z-series-foldables","✅ Galaxy Z series (Foldables)",[52,3646,3647,3650],{},[55,3648,3649],{},"Galaxy Z Fold 6, Z Fold 5, Z Fold 4, Z Fold 3",[55,3651,3652],{},"Galaxy Z Flip 6, Z Flip 5, Z Flip 4, Z Flip 3",[42,3654,3656],{"id":3655},"galaxy-note-series","✅ Galaxy Note series",[52,3658,3659],{},[55,3660,3661],{},"Galaxy Note 20, Note 20 Ultra (2020)",[42,3663,3665],{"id":3664},"galaxy-a-series-selected-mid-range","✅ Galaxy A series (Selected mid-range)",[52,3667,3668,3671],{},[55,3669,3670],{},"Galaxy A54 5G (2023)",[55,3672,3673],{},"Galaxy A55 5G (2024)",[42,3675,3677],{"id":3676},"not-compatible-models","❌ NOT compatible models",[52,3679,3680,3683,3686,3689],{},[55,3681,3682],{},"Galaxy S10 and earlier",[55,3684,3685],{},"Galaxy A53 and earlier A models",[55,3687,3688],{},"Galaxy M series",[55,3690,3691],{},"Galaxy J series",[18,3693,3694,3697],{},[25,3695,3696],{},"How to check quickly?"," Go to Settings > About phone > Software information. If you see \"One UI 5.0\" or higher, your device probably supports eSIM.",[37,3699,3701],{"id":3700},"before-you-start-preparation","Before you start: Preparation",[42,3703,3705],{"id":3704},"what-you-need","What you need:",[52,3707,3708,3714,3720,3726,3732],{},[55,3709,3710,3713],{},[25,3711,3712],{},"A compatible Samsung Galaxy"," from the list above",[55,3715,3716,3719],{},[25,3717,3718],{},"Updated One UI"," (version 4.1 or higher recommended)",[55,3721,3722,3725],{},[25,3723,3724],{},"A stable Wi-Fi connection"," to download the profile",[55,3727,3728,3731],{},[25,3729,3730],{},"Your NAVEO QR code"," received by email",[55,3733,3734,3737],{},[25,3735,3736],{},"5-7 minutes"," to complete the process",[42,3739,302],{"id":3740},"important",[52,3742,3743,3750,3753],{},[55,3744,3745,3746,3749],{},"Your Samsung must be ",[25,3747,3748],{},"unlocked"," (carrier unlocked)",[55,3751,3752],{},"You can use your physical Mexican SIM and the eSIM simultaneously",[55,3754,3755,3756,3759],{},"Activate the eSIM ",[25,3757,3758],{},"before you travel"," while you have reliable Wi-Fi",[37,3761,3763],{"id":3762},"step-1-connect-to-a-wi-fi-network","Step 1: Connect to a Wi-Fi network",[18,3765,3766],{},"The eSIM needs internet to download from NAVEO's servers.",[18,3768,3769],{},[25,3770,3771],{},[361,3772,3773],{},"Suggested screenshot: Quick settings panel with the Wi-Fi icon enabled",[73,3775,3776,3779,3786,3789,3792],{},[55,3777,3778],{},"Swipe down from the top of the screen (twice to see the full panel)",[55,3780,3781,3782,3785],{},"Tap the ",[25,3783,3784],{},"Wi-Fi"," icon to turn it on",[55,3787,3788],{},"Select your Wi-Fi network",[55,3790,3791],{},"Enter the password if necessary",[55,3793,3794],{},"Wait until \"Connected\" appears under the network name",[18,3796,3797,3800],{},[25,3798,3799],{},"Why Wi-Fi and not mobile data?"," Using data from your Mexican SIM to activate the eSIM could generate international roaming charges if you're already outside Mexico. Wi-Fi is safer and cheaper.",[37,3802,3804],{"id":3803},"step-2-open-the-sim-manager","Step 2: Open the SIM Manager",[18,3806,3807],{},"This is where Samsung's menus differ slightly from the iPhone. Let's go to the right place.",[18,3809,3810],{},[25,3811,3812],{},[361,3813,3814],{},"Suggested screenshot: Main Settings menu with \"Connections\" highlighted",[73,3816,3817,3824,3831],{},[55,3818,3819,3820,3823],{},"Open the ",[25,3821,3822],{},"Settings"," app (gear icon)",[55,3825,3826,3827,3830],{},"Tap ",[25,3828,3829],{},"Connections"," (first option on most models)",[55,3832,3833,3834,3837,3838],{},"Look for and tap ",[25,3835,3836],{},"SIM Manager"," or ",[25,3839,3840],{},"SIM card manager",[18,3842,3843],{},[25,3844,3845],{},"Don't see \"SIM Manager\"?",[52,3847,3848,3851,3854],{},[55,3849,3850],{},"On One UI 6.0+: It may be called \"SIM cards\"",[55,3852,3853],{},"On One UI 5.0+: It's inside \"Connections\"",[55,3855,3856],{},"On One UI 4.1: It may be under \"Connections > More connection settings\"",[18,3858,3859],{},"If you can't find this option after searching, your model probably doesn't support eSIM.",[37,3861,3863],{"id":3862},"step-3-tap-add-esim","Step 3: Tap \"Add eSIM\"",[18,3865,3866],{},"Now we'll start the installation process for your new eSIM.",[18,3868,3869],{},[25,3870,3871],{},[361,3872,3873],{},"Suggested screenshot: SIM Manager screen with the \"Add eSIM\" button visible",[73,3875,3876,3879,3889],{},[55,3877,3878],{},"On the SIM Manager screen, you'll see your current physical SIM (Telcel\u002FAT&T\u002FMovistar)",[55,3880,3881,3882,3837,3885,3888],{},"Look for the ",[25,3883,3884],{},"Add eSIM",[25,3886,3887],{},"Add mobile plan"," button",[55,3890,3891],{},"Tap this button",[18,3893,3894],{},"A new screen will open with options to add your eSIM.",[18,3896,3897],{},[25,3898,3899],{},"\"Add eSIM\" doesn't appear?",[52,3901,3902,3905,3908],{},[55,3903,3904],{},"Verify that your Samsung is on the compatible models list",[55,3906,3907],{},"Update your device: Settings > Software update > Download and install",[55,3909,3910],{},"Restart your Samsung and try again",[37,3912,3914],{"id":3913},"step-4-select-an-activation-method","Step 4: Select an activation method",[18,3916,3917],{},"Samsung offers several ways to install your eSIM. The most common is the QR code.",[18,3919,3920],{},[25,3921,3922],{},[361,3923,3924],{},"Suggested screenshot: Screen with the options \"Scan QR code\", \"Add with activation code\", \"Transfer from another device\"",[73,3926,3927,3948],{},[55,3928,3929,3930],{},"You'll see options such as:\n",[52,3931,3932,3937,3942],{},[55,3933,3934],{},[25,3935,3936],{},"Scan service provider's QR code",[55,3938,3939],{},[25,3940,3941],{},"Add with activation code",[55,3943,3944,3947],{},[25,3945,3946],{},"Transfer from another device"," (if you already had an eSIM on another Samsung)",[55,3949,3950,3951],{},"Select ",[25,3952,3936],{},[18,3954,3955],{},"Your Samsung will automatically open the camera to scan the code.",[37,3957,3959],{"id":3958},"step-5-scan-the-naveo-qr-code","Step 5: Scan the NAVEO QR code",[18,3961,3962],{},"It's time to use the QR code you received by email.",[18,3964,3965],{},[25,3966,3967],{},[361,3968,3969],{},"Suggested screenshot: Samsung camera pointed at a QR code with the scanning frame",[73,3971,3972,3975,3978,3981,3984],{},[55,3973,3974],{},"Open the NAVEO email on your Samsung (or on another device)",[55,3976,3977],{},"Keep the QR code visible and well lit",[55,3979,3980],{},"Point your Samsung's camera at the QR code",[55,3982,3983],{},"Hold the phone steady for 2-3 seconds",[55,3985,3986],{},"The Samsung will automatically recognize the code",[18,3988,3989],{},[25,3990,3991],{},"Manual alternative if the QR doesn't work:",[73,3993,3994,4000,4007,4012],{},[55,3995,3826,3996,3999],{},[25,3997,3998],{},"Enter manually"," at the bottom",[55,4001,4002,4003,4006],{},"Enter the ",[25,4004,4005],{},"SM-DP+ Address"," (server address)",[55,4008,4002,4009],{},[25,4010,4011],{},"Activation code",[55,4013,3826,4014],{},[25,4015,4016],{},"Connect",[18,4018,4019],{},"Both pieces of data are in your NAVEO confirmation email.",[37,4021,4023],{"id":4022},"step-6-confirm-the-plan-download","Step 6: Confirm the plan download",[18,4025,4026],{},"Your Samsung detected the QR code and will now download the eSIM profile.",[18,4028,4029],{},[25,4030,4031],{},[361,4032,4033],{},"Suggested screenshot: Confirmation screen showing plan information with the \"Download\" button",[73,4035,4036,4047,4055],{},[55,4037,4038,4039],{},"You'll see a screen with basic plan information:\n",[52,4040,4041,4044],{},[55,4042,4043],{},"Provider: NAVEO",[55,4045,4046],{},"Plan type: Mobile data",[55,4048,3826,4049,3837,4052],{},[25,4050,4051],{},"Download",[25,4053,4054],{},"Install",[55,4056,4057],{},"Wait 30-90 seconds while the profile downloads",[18,4059,4060],{},"You'll see a progress bar. Don't close the app or turn off your Samsung during this process.",[37,4062,4064],{"id":4063},"step-7-set-the-name-and-plan-type","Step 7: Set the name and plan type",[18,4066,4067],{},"After the download, Samsung will ask you to personalize your new eSIM.",[18,4069,4070],{},[25,4071,4072],{},[361,4073,4074],{},"Suggested screenshot: Configuration screen with fields for name, icon, and plan type",[73,4076,4077,4094,4100,4110],{},[55,4078,4079,4082,4083],{},[25,4080,4081],{},"eSIM name:"," Type something descriptive like:\n",[52,4084,4085,4088,4091],{},[55,4086,4087],{},"\"NAVEO Europa\"",[55,4089,4090],{},"\"NAVEO USA 15 days\"",[55,4092,4093],{},"\"Japan trip\"",[55,4095,4096,4099],{},[25,4097,4098],{},"Icon:"," Choose a color or icon that helps you identify it quickly",[55,4101,4102,4105,4106,4109],{},[25,4103,4104],{},"Plan type:"," Select ",[25,4107,4108],{},"Mobile data"," (or \"Data only\" if available)",[55,4111,3826,4112,3837,4115],{},[25,4113,4114],{},"Confirm",[25,4116,4117],{},"Done",[37,4119,4121],{"id":4120},"step-8-select-the-esim-for-mobile-data","Step 8: Select the eSIM for mobile data",[18,4123,4124],{},"Now you decide which SIM your Samsung will use for internet.",[18,4126,4127],{},[25,4128,4129],{},[361,4130,4131],{},"Suggested screenshot: SIM Manager screen with options to select the preferred SIM for data",[73,4133,4134,4139,4150,4159,4164],{},[55,4135,4136,4137],{},"Go back to the ",[25,4138,3836],{},[55,4140,4141,4142],{},"You'll see two active SIMs:\n",[52,4143,4144,4147],{},[55,4145,4146],{},"Your physical Mexican SIM",[55,4148,4149],{},"Your new NAVEO eSIM",[55,4151,4152,4153,4156,4157],{},"In the ",[25,4154,4155],{},"Preferred SIM"," section, tap ",[25,4158,4108],{},[55,4160,4161,4162],{},"Select your ",[25,4163,1904],{},[55,4165,4166],{},"Confirm your selection",[18,4168,4169],{},[25,4170,4171],{},"Recommended setup for travelers:",[52,4173,4174,4180,4186],{},[55,4175,4176,4179],{},[25,4177,4178],{},"Calls:"," Mexican SIM (receive calls without roaming)",[55,4181,4182,4185],{},[25,4183,4184],{},"SMS:"," Mexican SIM (receive messages from banks, verifications)",[55,4187,4188,4191],{},[25,4189,4190],{},"Mobile data:"," NAVEO eSIM (local internet abroad)",[37,4193,4195],{"id":4194},"step-9-turn-on-data-roaming-for-the-esim","Step 9: Turn on data roaming for the eSIM",[18,4197,4198],{},"This step is critical and many users forget it.",[18,4200,4201],{},[25,4202,4203],{},[361,4204,4205],{},"Suggested screenshot: eSIM settings with \"Data roaming\" enabled",[73,4207,4208,4213,4222,4228],{},[55,4209,4210,4211],{},"In the SIM Manager, tap your ",[25,4212,1904],{},[55,4214,3881,4215,3837,4218,4221],{},[25,4216,4217],{},"Data roaming",[25,4219,4220],{},"Roaming data"," option",[55,4223,4224,4227],{},[25,4225,4226],{},"Turn on"," this switch (it should be blue\u002Fgreen)",[55,4229,4230],{},"Confirm if a warning about possible charges appears",[18,4232,4233,4236],{},[25,4234,4235],{},"Why is this important?"," Without this option enabled, your Samsung won't use the eSIM when you're outside Mexico, even if you installed it correctly.",[37,4238,4240],{"id":4239},"step-10-verify-everything-works","Step 10: Verify everything works",[18,4242,4243],{},"Last step: confirm that your eSIM is active and working.",[18,4245,4246],{},[25,4247,4248],{},[361,4249,4250],{},"Suggested screenshot: Status bar showing the eSIM name and signal bars",[73,4252,4253,4256,4267,4270,4273],{},[55,4254,4255],{},"Temporarily turn off Wi-Fi",[55,4257,4258,4259],{},"Look at the status bar at the top:\n",[52,4260,4261,4264],{},[55,4262,4263],{},"You should see your eSIM's name (e.g., \"NAVEO Europa\")",[55,4265,4266],{},"It should show 4G\u002FLTE\u002F5G signal bars",[55,4268,4269],{},"Open Chrome or Samsung Internet",[55,4271,4272],{},"Try loading any web page",[55,4274,4275],{},"If it loads, your eSIM is working perfectly!",[18,4277,4278],{},[25,4279,4280],{},"Additional test:",[52,4282,4283,4286,4289],{},[55,4284,4285],{},"Open Google Maps and search for your current location",[55,4287,4288],{},"Open WhatsApp and send a test message",[55,4290,4291],{},"Try making a video call",[18,4293,4294],{},"If everything works, you're ready to travel.",[37,4296,4298],{"id":4297},"differences-by-samsung-model","Differences by Samsung model",[42,4300,4302],{"id":4301},"galaxy-s24s23s22-one-ui-60","Galaxy S24\u002FS23\u002FS22 (One UI 6.0+)",[52,4304,4305,4308,4311,4314],{},[55,4306,4307],{},"More modern, visual menu",[55,4309,4310],{},"\"Add eSIM\" option appears immediately in the SIM Manager",[55,4312,4313],{},"Faster process (20-30 second download)",[55,4315,4316],{},"Improved 5G support for eSIM",[42,4318,4320],{"id":4319},"galaxy-z-fold-foldables","Galaxy Z Fold (Foldables)",[52,4322,4323,4326,4329,4332],{},[55,4324,4325],{},"You can activate the eSIM with the screen open or closed",[55,4327,4328],{},"Recommended: activate with the screen open for better visibility",[55,4330,4331],{},"The SIM Manager looks different in tablet mode vs phone mode",[55,4333,4334],{},"Supports multiple simultaneous eSIMs (up to 5 profiles)",[42,4336,4338],{"id":4337},"galaxy-z-flip","Galaxy Z Flip",[52,4340,4341,4344,4347],{},[55,4342,4343],{},"The external cover screen doesn't show eSIM information",[55,4345,4346],{},"You must open the phone to set up the eSIM",[55,4348,4349],{},"Once activated, it works the same as other Galaxy models",[42,4351,4353],{"id":4352},"galaxy-a54a55-mid-range","Galaxy A54\u002FA55 (Mid-range)",[52,4355,4356,4359,4362,4365],{},[55,4357,4358],{},"Identical process to the S series",[55,4360,4361],{},"May be slightly slower on the download (40-60 seconds)",[55,4363,4364],{},"Some models have simplified menus",[55,4366,4367],{},"Verify that you have One UI 5.1 or higher",[42,4369,4371],{"id":4370},"models-with-one-ui-41-or-earlier","Models with One UI 4.1 or earlier",[52,4373,4374,4377,4380,4383],{},[55,4375,4376],{},"The menu may be called \"SIM cards\" instead of \"SIM Manager\"",[55,4378,4379],{},"The eSIM option may be under \"More connection settings\"",[55,4381,4382],{},"Slower process but functional",[55,4384,4385],{},"Updating to the latest One UI version is recommended",[37,4387,4389],{"id":4388},"troubleshooting-common-issues","Troubleshooting common issues",[42,4391,4393],{"id":4392},"the-add-esim-option-doesnt-appear","❌ The \"Add eSIM\" option doesn't appear",[18,4395,4396],{},[25,4397,4398],{},"Possible causes and solutions:",[73,4400,4401,4414,4430],{},[55,4402,4403,4406],{},[25,4404,4405],{},"Model not compatible",[52,4407,4408,4411],{},[55,4409,4410],{},"Check your model against the list at the beginning of this article",[55,4412,4413],{},"If it's not on the list, your Samsung doesn't support eSIM",[55,4415,4416,4419],{},[25,4417,4418],{},"Outdated One UI",[52,4420,4421,4424,4427],{},[55,4422,4423],{},"Go to Settings > Software update",[55,4425,4426],{},"Download and install the latest version",[55,4428,4429],{},"Restart your Samsung",[55,4431,4432,4435],{},[25,4433,4434],{},"Carrier blocked eSIM",[52,4436,4437,4440,4443],{},[55,4438,4439],{},"If you bought your Samsung from Telcel\u002FAT&T\u002FMovistar, it may be locked",[55,4441,4442],{},"Contact your carrier to unlock the device",[55,4444,4445],{},"Or visit an authorized service center",[42,4447,4448],{"id":44},"❌ The QR code won't scan",[18,4450,4451],{},[25,4452,447],{},[52,4454,4455,4458,4461,4464,4467],{},[55,4456,4457],{},"Increase the brightness of the screen the QR code is on to 100%",[55,4459,4460],{},"Move your Samsung closer or farther away until the camera focuses",[55,4462,4463],{},"Clean the rear camera lens",[55,4465,4466],{},"Use additional lighting (a lamp or natural light)",[55,4468,4469],{},"If nothing works, use the \"Enter manually\" option",[42,4471,4473],{"id":4472},"error-downloading-profile","❌ \"Error downloading profile\"",[18,4475,4476],{},[25,4477,447],{},[52,4479,4480,4483,4486,4489,4492],{},[55,4481,4482],{},"Check your Wi-Fi connection (test with speedtest.net)",[55,4484,4485],{},"Turn Wi-Fi off and back on",[55,4487,4488],{},"Fully restart your Samsung",[55,4490,4491],{},"Try a different Wi-Fi network",[55,4493,3083,4494,4496],{},[125,4495,128],{"href":127}," to generate a new QR code",[42,4498,4500],{"id":4499},"the-esim-installed-but-theres-no-internet","❌ The eSIM installed but there's no internet",[18,4502,4503],{},[25,4504,71],{},[73,4506,4507,4520,4530,4542,4547,4552],{},[55,4508,4509,4512],{},[25,4510,4511],{},"Verify that \"Data roaming\" is enabled",[52,4513,4514],{},[55,4515,4516,4517,4519],{},"Settings > Connections > SIM Manager > ",[361,4518,380],{}," > Data roaming",[55,4521,4522,4525],{},[25,4523,4524],{},"Confirm the eSIM is the preferred SIM for data",[52,4526,4527],{},[55,4528,4529],{},"Settings > Connections > SIM Manager > Preferred SIM > Mobile data",[55,4531,4532,4535],{},[25,4533,4534],{},"Turn on mobile data for the eSIM",[52,4536,4537],{},[55,4538,4516,4539,4541],{},[361,4540,380],{}," > Turn on",[55,4543,4544,4546],{},[25,4545,4255],{}," and try again",[55,4548,4549,4551],{},[25,4550,4429],{}," (fully power off and back on)",[55,4553,4554,4557],{},[25,4555,4556],{},"Toggle Airplane Mode on\u002Foff"," for 10 seconds to reconnect to the network",[42,4559,4561],{"id":4560},"invalid-esim-profile-or-authentication-error","❌ \"Invalid eSIM profile\" or \"Authentication error\"",[18,4563,4564],{},[25,4565,4566],{},"Likely causes:",[52,4568,4569,4572,4575],{},[55,4570,4571],{},"The QR code expired (valid for 30 days from issuance)",[55,4573,4574],{},"You already activated this eSIM on another device",[55,4576,4577],{},"The plan was already used or canceled",[18,4579,4580,123,4582,4584],{},[25,4581,265],{},[125,4583,128],{"href":127}," to generate a new QR code. Include your order number for faster service.",[42,4586,4588],{"id":4587},"internet-speed-is-very-slow","❌ Internet speed is very slow",[18,4590,4591],{},[25,4592,4593],{},"Optimizations:",[73,4595,4596,4612,4626,4638],{},[55,4597,4598,4601],{},[25,4599,4600],{},"Change the network mode:",[52,4602,4603,4606,4609],{},[55,4604,4605],{},"Settings > Connections > Mobile networks > Network mode",[55,4607,4608],{},"Try \"4G\u002FLTE only\" instead of \"5G\u002FLTE\u002F3G\u002F2G\"",[55,4610,4611],{},"Some networks have better 4G coverage than 5G",[55,4613,4614,4617],{},[25,4615,4616],{},"Turn on \"Mobile data switching\":",[52,4618,4619,4623],{},[55,4620,4516,4621],{},[361,4622,380],{},[55,4624,4625],{},"Enable \"Allow data network switching\"",[55,4627,4628,4631],{},[25,4629,4630],{},"Restart the connection:",[52,4632,4633,4636],{},[55,4634,4635],{},"Turn on Airplane Mode for 10 seconds",[55,4637,562],{},[55,4639,4640,4643],{},[25,4641,4642],{},"Check your location:",[52,4644,4645,4648],{},[55,4646,4647],{},"eSIMs work best in urban areas",[55,4649,4650],{},"In rural or remote areas, speed may be limited",[37,4652,4653],{"id":3018},"Frequently asked questions",[42,4655,4657],{"id":4656},"can-i-use-my-naveo-esim-and-my-mexican-sim-at-the-same-time","Can I use my NAVEO eSIM and my Mexican SIM at the same time?",[18,4659,4660,4663],{},[25,4661,4662],{},"Yes, absolutely."," Samsung Galaxy devices support Dual SIM (one physical + one eSIM). Recommended setup:",[52,4665,4666,4672],{},[55,4667,4668,4671],{},[25,4669,4670],{},"Mexican SIM:"," For calls and SMS (receive messages from banks, family)",[55,4673,4674,4676],{},[25,4675,2693],{}," For mobile data (internet, WhatsApp, Maps, social media)",[18,4678,4679],{},"This way you keep your Mexican number active without paying roaming, while using affordable local data abroad.",[42,4681,4683],{"id":4682},"what-happens-if-my-samsung-runs-out-of-battery-or-i-restart-it","What happens if my Samsung runs out of battery or I restart it?",[18,4685,4686,4689],{},[25,4687,4688],{},"Nothing happens."," Once activated, the eSIM stays installed on your Samsung permanently. You can turn it off, restart it, or run out of battery—the eSIM will still be there when you turn it back on. It's only deleted if you manually remove it from the SIM Manager.",[42,4691,4693],{"id":4692},"can-i-transfer-my-esim-from-one-samsung-to-another","Can I transfer my eSIM from one Samsung to another?",[18,4695,4696,4699],{},[25,4697,4698],{},"Not directly."," eSIMs are tied to the specific device through its unique identifier (EID). If you switch Samsung devices:",[73,4701,4702,4707,4710,4713],{},[55,4703,3083,4704,4706],{},[125,4705,128],{"href":127}," before changing devices",[55,4708,4709],{},"We'll generate a new QR code for your new Samsung",[55,4711,4712],{},"The remaining plan (if applicable) will be transferred to the new device",[55,4714,4715],{},"Delete the eSIM from the old Samsung after activating it on the new one",[42,4717,4719],{"id":4718},"my-samsung-is-from-telcelattmovistar-can-i-use-esim","My Samsung is from Telcel\u002FAT&T\u002FMovistar. Can I use eSIM?",[18,4721,4722,4725],{},[25,4723,4724],{},"It depends on whether it's unlocked."," Samsung devices sold by Mexican carriers may be locked to use only their services. To verify:",[73,4727,4728,4731,4734,4737],{},[55,4729,4730],{},"Go to Settings > About phone > Software information",[55,4732,4733],{},"Look for \"Network lock status\"",[55,4735,4736],{},"If it says \"Locked\", contact your carrier to unlock it",[55,4738,4739],{},"Telcel, AT&T and Movistar are required to unlock devices after a certain time or when the contract ends",[18,4741,4742],{},"If your Samsung is unlocked, it works perfectly with a NAVEO eSIM.",[42,4744,4746],{"id":4745},"does-an-esim-use-more-battery-than-a-physical-sim","Does an eSIM use more battery than a physical SIM?",[18,4748,4749,4752],{},[25,4750,4751],{},"There's no significant difference."," The eSIM chip consumes the same energy as a traditional physical SIM. What does affect the battery:",[52,4754,4755,4758,4761],{},[55,4756,4757],{},"Constantly searching for signal in areas with poor coverage",[55,4759,4760],{},"Using 5G instead of 4G (consumes more energy)",[55,4762,4763],{},"Having multiple SIMs active simultaneously (but the impact is minimal)",[18,4765,4766,4769],{},[25,4767,4768],{},"Battery-saving tip:"," If you're in an area with good 4G coverage, switch the network mode to \"4G\u002FLTE only\" instead of \"5G preferred\".",[42,4771,4773],{"id":4772},"can-i-use-the-same-esim-on-my-samsung-and-my-galaxy-tablet","Can I use the same eSIM on my Samsung and my Galaxy tablet?",[18,4775,4776,4779],{},[25,4777,4778],{},"No."," Each eSIM is tied to a specific device. If you want data on your Galaxy Tab, you need to buy a separate eSIM for that device. NAVEO offers specific plans for tablets at special prices.",[42,4781,4783],{"id":4782},"how-do-i-remove-my-esim-when-my-trip-ends","How do I remove my eSIM when my trip ends?",[18,4785,4786,4789],{},[25,4787,4788],{},"You don't need to remove it."," You can simply deactivate it:",[73,4791,4792,4795,4800],{},[55,4793,4794],{},"Settings > Connections > SIM Manager",[55,4796,4797,4798],{},"Tap your ",[25,4799,1904],{},[55,4801,4802],{},"Turn off the main switch",[18,4804,4805],{},"The eSIM will stay installed but inactive. If you travel to the same destination again, just turn the switch back on.",[18,4807,4808],{},[25,4809,4810],{},"To completely remove it:",[73,4812,4813,4815,4819,4825],{},[55,4814,4794],{},[55,4816,4797,4817],{},[25,4818,1904],{},[55,4820,3826,4821,4824],{},[25,4822,4823],{},"Delete"," or the trash icon",[55,4826,4827],{},"Confirm the deletion",[37,4829,4831],{"id":4830},"your-esim-is-activated-on-your-samsung-where-will-you-travel","Your eSIM is activated on your Samsung — where will you travel?",[18,4833,4834],{},"Congratulations! Your NAVEO eSIM is now working perfectly on your Samsung Galaxy. Now you can:",[18,4836,4837,4838,4841],{},"✅ ",[25,4839,4840],{},"Travel worry-free:"," Forget about surprise international roaming charges",[18,4843,4837,4844,4847],{},[25,4845,4846],{},"Keep your Mexican number:"," Receive important calls and SMS at no extra cost",[18,4849,4837,4850,4853],{},[25,4851,4852],{},"Use data like a local:"," Browse, use Maps, WhatsApp and social media at local prices",[18,4855,4837,4856,4859],{},[25,4857,4858],{},"Share internet:"," Turn on \"Wi-Fi hotspot\" or \"Mobile Hotspot\" to connect your laptop or tablet",[42,4861,4863],{"id":4862},"recommended-next-steps","Recommended next steps:",[73,4865,4866,4882,4913,4929],{},[55,4867,4868,4871],{},[25,4869,4870],{},"Test all functions:",[52,4872,4873,4876,4879],{},[55,4874,4875],{},"Open Google Maps and search for restaurants near your destination",[55,4877,4878],{},"Make a test video call on WhatsApp",[55,4880,4881],{},"Upload a photo to Instagram to check the speed",[55,4883,4884,4887],{},[25,4885,4886],{},"Download useful apps before traveling:",[52,4888,4889,4895,4901,4907],{},[55,4890,4891,4894],{},[25,4892,4893],{},"Maps.me:"," Offline maps (works without internet)",[55,4896,4897,4900],{},[25,4898,4899],{},"XE Currency:"," Up-to-date currency converter",[55,4902,4903,4906],{},[25,4904,4905],{},"Google Translate:"," Camera translator for menus and signs",[55,4908,4909,4912],{},[25,4910,4911],{},"TripIt:"," Travel itinerary organizer",[55,4914,4915,4918],{},[25,4916,4917],{},"Set up WhatsApp:",[52,4919,4920,4923,4926],{},[55,4921,4922],{},"You don't need to change anything",[55,4924,4925],{},"You'll keep receiving messages on your Mexican number",[55,4927,4928],{},"It works perfectly with your eSIM for data",[55,4930,4931,4934],{},[25,4932,4933],{},"Save emergency contacts:",[52,4935,4936,4941,4944],{},[55,4937,4938,4940],{},[125,4939,128],{"href":127}," (responses in less than 2 hours)",[55,4942,4943],{},"NAVEO WhatsApp: +52 55 XXXX XXXX",[55,4945,4946],{},"Mexican Embassy at your destination",[42,4948,4950],{"id":4949},"additional-tips-for-travelers-with-samsung","Additional tips for travelers with Samsung:",[52,4952,4953,4959,4965,4971],{},[55,4954,4955,4958],{},[25,4956,4957],{},"Power saving mode:"," Turn it on when the battery is low to extend its life",[55,4960,4961,4964],{},[25,4962,4963],{},"Samsung Find:"," Set up this app to locate your phone if you lose it",[55,4966,4967,4970],{},[25,4968,4969],{},"Samsung Pay:"," Still works with your Mexican SIM for contactless payments",[55,4972,4973,4976],{},[25,4974,4975],{},"Bixby Routines:"," Create automatic routines (e.g., \"When I arrive in Europe, turn on NAVEO eSIM\")",[18,4978,4979,4982,4983,4985],{},[25,4980,4981],{},"Having trouble or questions?"," Our support team in Spanish and English is available 24\u002F7 at ",[125,4984,128],{"href":127},". We respond in less than 2 hours and help you resolve any activation or connection issue.",[18,4987,4988,4991,4992,4995],{},[25,4989,4990],{},"Ready for your next adventure?"," Explore our plans for more than 190 destinations at ",[125,4993,3293],{"href":3291,"rel":4994},[820]," and stay connected wherever your Samsung Galaxy takes you.",[1613,4997],{},[18,4999,5000],{},[25,5001,1619],{},[52,5003,5004,5009,5014,5020],{},[55,5005,5006],{},[125,5007,1851],{"href":1626,"rel":5008},[820],[55,5010,5011],{},[125,5012,1635],{"href":1633,"rel":5013},[820],[55,5015,5016],{},[125,5017,5019],{"href":1647,"rel":5018},[820],"eSIM vs Roaming: 2026 Price Comparison",[55,5021,5022],{},[125,5023,5026],{"href":5024,"rel":5025},"https:\u002F\u002Fmynaveo.com\u002Fblog\u002Fmejores-samsung-viaje",[820],"The Best Samsung Galaxy Phones for Traveling in 2026",[1613,5028],{},[18,5030,5031,5033,5034,3528],{},[25,5032,1670],{}," This tutorial was created by the NAVEO technical team, specialists in mobile connectivity for travelers. Updated in January 2026 with the latest One UI 6.1 versions. If you notice any changes in your Samsung's menus or have suggestions, contact us at ",[125,5035,128],{"href":127},[1613,5037],{},{"title":1678,"searchDepth":1679,"depth":1679,"links":5039},[5040,5047,5051,5052,5053,5054,5055,5056,5057,5058,5059,5060,5061,5068,5076,5085],{"id":3615,"depth":1679,"text":3616,"children":5041},[5042,5043,5044,5045,5046],{"id":3622,"depth":1684,"text":3623},{"id":3643,"depth":1684,"text":3644},{"id":3655,"depth":1684,"text":3656},{"id":3664,"depth":1684,"text":3665},{"id":3676,"depth":1684,"text":3677},{"id":3700,"depth":1679,"text":3701,"children":5048},[5049,5050],{"id":3704,"depth":1684,"text":3705},{"id":3740,"depth":1684,"text":302},{"id":3762,"depth":1679,"text":3763},{"id":3803,"depth":1679,"text":3804},{"id":3862,"depth":1679,"text":3863},{"id":3913,"depth":1679,"text":3914},{"id":3958,"depth":1679,"text":3959},{"id":4022,"depth":1679,"text":4023},{"id":4063,"depth":1679,"text":4064},{"id":4120,"depth":1679,"text":4121},{"id":4194,"depth":1679,"text":4195},{"id":4239,"depth":1679,"text":4240},{"id":4297,"depth":1679,"text":4298,"children":5062},[5063,5064,5065,5066,5067],{"id":4301,"depth":1684,"text":4302},{"id":4319,"depth":1684,"text":4320},{"id":4337,"depth":1684,"text":4338},{"id":4352,"depth":1684,"text":4353},{"id":4370,"depth":1684,"text":4371},{"id":4388,"depth":1679,"text":4389,"children":5069},[5070,5071,5072,5073,5074,5075],{"id":4392,"depth":1684,"text":4393},{"id":44,"depth":1684,"text":4448},{"id":4472,"depth":1684,"text":4473},{"id":4499,"depth":1684,"text":4500},{"id":4560,"depth":1684,"text":4561},{"id":4587,"depth":1684,"text":4588},{"id":3018,"depth":1679,"text":4653,"children":5077},[5078,5079,5080,5081,5082,5083,5084],{"id":4656,"depth":1684,"text":4657},{"id":4682,"depth":1684,"text":4683},{"id":4692,"depth":1684,"text":4693},{"id":4718,"depth":1684,"text":4719},{"id":4745,"depth":1684,"text":4746},{"id":4772,"depth":1684,"text":4773},{"id":4782,"depth":1684,"text":4783},{"id":4830,"depth":1679,"text":4831,"children":5086},[5087,5088],{"id":4862,"depth":1684,"text":4863},{"id":4949,"depth":1684,"text":4950},"2026-01-17","A complete guide on how to activate your eSIM on a Samsung Galaxy - Everything you need to know to stay connected while traveling with NAVEO eSIM.",[],{},"\u002Fen\u002Fblog\u002Factivar-esim-samsung",{"title":3600,"description":5090},"en\u002Fblog\u002Factivar-esim-samsung",[5097,5098,5099],"Samsung","tutorial","Galaxy","y6TzsH-XkBAVK2nkQHQCMkdoiKc1KJgyJmFpsuXVmBE",{"id":5102,"title":1635,"author":7,"authorBio":8,"authorImage":8,"body":5103,"date":5935,"description":5936,"destinations":5937,"extension":1729,"featured":1730,"image":8,"imageAlt":8,"locale":1731,"meta":5938,"navigation":1177,"path":5939,"readingTime":1734,"seo":5940,"stem":5941,"tags":5942,"updatedDate":8,"__hash__":5945},"blog\u002Fen\u002Fblog\u002Factivar-esim-iphone.md",{"type":10,"value":5104,"toc":5901},[5105,5109,5112,5115,5119,5122,5125,5157,5161,5178,5182,5185,5192,5208,5214,5218,5221,5228,5246,5249,5253,5256,5263,5274,5277,5283,5287,5290,5297,5311,5317,5338,5342,5345,5352,5368,5371,5375,5378,5385,5414,5417,5421,5424,5431,5448,5453,5466,5469,5473,5476,5483,5503,5508,5512,5515,5522,5545,5550,5562,5566,5570,5574,5593,5596,5600,5614,5617,5621,5644,5648,5652,5664,5668,5672,5683,5687,5691,5697,5701,5706,5710,5718,5722,5727,5731,5736,5758,5760,5765,5781,5786,5790,5796,5800,5803,5828,5830,5857,5866,5876,5878,5882,5899],[13,5106,5108],{"id":5107},"how-to-activate-your-esim-on-iphone-step-by-step-guide-2026","How to Activate Your eSIM on iPhone | Step-by-Step Guide 2026",[18,5110,5111],{},"You just bought your eSIM for your next trip and you have the QR code in your inbox, but you're not sure what to do next. Don't worry — activating an eSIM on iPhone is much simpler than it seems. In 5 minutes you'll be connected and ready to travel without worrying about roaming.",[18,5113,5114],{},"In this guide I'll walk you through it step by step so you can activate your eSIM without any issues, even if it's your first time doing it.",[37,5116,5118],{"id":5117},"before-you-start-prerequisites","Before You Start: Prerequisites",[18,5120,5121],{},"Make sure you have everything ready before beginning the process:",[42,5123,5124],{"id":3704},"✅ What you need:",[52,5126,5127,5133,5139,5145,5151],{},[55,5128,5129,5132],{},[25,5130,5131],{},"A compatible iPhone:"," XS, XR or later (2018+)",[55,5134,5135,5138],{},[25,5136,5137],{},"Updated iOS:"," Version 16.0 or higher recommended",[55,5140,5141,5144],{},[25,5142,5143],{},"A Wi-Fi connection:"," Required to download the eSIM profile",[55,5146,5147,5150],{},[25,5148,5149],{},"Your NAVEO QR code:"," The one you received by email after your purchase",[55,5152,5153,5156],{},[25,5154,5155],{},"5 minutes of your time:"," The whole process takes 3-5 minutes",[42,5158,5160],{"id":5159},"️-important","⚠️ Important:",[52,5162,5163,5169,5172],{},[55,5164,5165,5166,5168],{},"Your iPhone must be ",[25,5167,3748],{}," to work with other carriers",[55,5170,5171],{},"You don't need to deactivate your physical SIM — you can use both at the same time",[55,5173,5174,5175,5177],{},"Activate your eSIM ",[25,5176,3758],{},", while you still have stable Wi-Fi at home",[37,5179,5181],{"id":5180},"step-1-connect-your-iphone-to-wi-fi","Step 1: Connect Your iPhone to Wi-Fi",[18,5183,5184],{},"The eSIM needs internet to download and install. Connect to a reliable Wi-Fi network.",[18,5186,5187],{},[25,5188,5189],{},[361,5190,5191],{},"Suggested screenshot: Wi-Fi icon in the top-right corner of the iPhone connected to a network",[73,5193,5194,5197,5200,5202,5205],{},[55,5195,5196],{},"Swipe down from the top-right corner (or up from the bottom on older models)",[55,5198,5199],{},"Tap the Wi-Fi icon",[55,5201,3788],{},[55,5203,5204],{},"Enter the password if required",[55,5206,5207],{},"Verify the Wi-Fi icon appears blue in the status bar",[18,5209,5210,5213],{},[25,5211,5212],{},"Why does this matter?"," Without Wi-Fi, your iPhone can't communicate with NAVEO's servers to download your eSIM profile. Trying to activate over mobile data can result in roaming charges.",[37,5215,5217],{"id":5216},"step-2-go-to-settings-cellular","Step 2: Go to Settings > Cellular",[18,5219,5220],{},"Now let's open the menu where we'll install your new eSIM.",[18,5222,5223],{},[25,5224,5225],{},[361,5226,5227],{},"Suggested screenshot: Main Settings menu with the Cellular icon highlighted",[73,5229,5230,5235,5242],{},[55,5231,3819,5232,5234],{},[25,5233,3822],{}," app (gray gear icon)",[55,5236,5237,5238,5241],{},"Scroll down until you find ",[25,5239,5240],{},"Cellular"," (or \"Mobile Data\" in some versions)",[55,5243,3826,5244],{},[25,5245,5240],{},[18,5247,5248],{},"You'll see your current plan (probably Telcel, AT&T or Movistar) and options to add more plans.",[37,5250,5252],{"id":5251},"step-3-tap-add-cellular-plan","Step 3: Tap \"Add Cellular Plan\"",[18,5254,5255],{},"This is the magic button that starts your eSIM installation.",[18,5257,5258],{},[25,5259,5260],{},[361,5261,5262],{},"Suggested screenshot: Cellular screen with the \"Add Cellular Plan\" button in blue",[73,5264,5265,5271],{},[55,5266,5267,5268],{},"On the Cellular screen, look for ",[25,5269,5270],{},"Add Cellular Plan",[55,5272,5273],{},"Tap this blue button",[18,5275,5276],{},"Your iPhone will automatically open the camera to scan the QR code.",[18,5278,5279,5282],{},[25,5280,5281],{},"Don't see this option?"," If \"Add Cellular Plan\" doesn't appear, your iPhone doesn't support eSIM or you need to update iOS. Go to Settings > General > Software Update.",[37,5284,5286],{"id":5285},"step-4-scan-your-naveo-qr-code","Step 4: Scan Your NAVEO QR Code",[18,5288,5289],{},"Time to use the QR code you received by email after purchasing your eSIM.",[18,5291,5292],{},[25,5293,5294],{},[361,5295,5296],{},"Suggested screenshot: iPhone showing the camera pointed at a QR code with the scanning frame",[73,5298,5299,5302,5305,5308],{},[55,5300,5301],{},"Open the NAVEO email on your iPhone (or on another device if that's easier)",[55,5303,5304],{},"Keep the QR code visible on the screen",[55,5306,5307],{},"Point your iPhone's camera at the QR code",[55,5309,5310],{},"Wait 2-3 seconds until your iPhone recognizes it automatically",[18,5312,5313,5316],{},[25,5314,5315],{},"Alternative if you can't scan:","\nIf the QR code doesn't work or you prefer to enter the details manually:",[73,5318,5319,5324,5333],{},[55,5320,3826,5321,3999],{},[25,5322,5323],{},"Enter Details Manually",[55,5325,4002,5326,5328,5329,5332],{},[25,5327,4005],{}," and ",[25,5330,5331],{},"Activation Code"," from your email",[55,5334,3826,5335],{},[25,5336,5337],{},"Next",[37,5339,5341],{"id":5340},"step-5-confirm-your-esim-installation","Step 5: Confirm Your eSIM Installation",[18,5343,5344],{},"Your iPhone detected the QR code and will now ask you to confirm the profile installation.",[18,5346,5347],{},[25,5348,5349],{},[361,5350,5351],{},"Suggested screenshot: Confirmation screen showing \"Cellular Plan\" with the \"Add Cellular Plan\" button",[73,5353,5354,5361,5365],{},[55,5355,5356,5357,5360],{},"You'll see a screen that says ",[25,5358,5359],{},"\"Cellular Plan\""," with basic information",[55,5362,3826,5363,3999],{},[25,5364,5270],{},[55,5366,5367],{},"Wait 30-60 seconds while your iPhone downloads and installs the profile",[18,5369,5370],{},"During this process you'll see a progress bar. Don't close the app or turn off your iPhone.",[37,5372,5374],{"id":5373},"step-6-label-your-esim-optional-but-recommended","Step 6: Label Your eSIM (Optional but Recommended)",[18,5376,5377],{},"To easily identify your eSIM when you have multiple plans, give it a descriptive name.",[18,5379,5380],{},[25,5381,5382],{},[361,5383,5384],{},"Suggested screenshot: Labeling screen with options like \"Primary\", \"Secondary\", \"Travel\", \"Personal\", \"Business\"",[73,5386,5387,5393,5402,5409],{},[55,5388,5389,5390],{},"Your iPhone will ask ",[25,5391,5392],{},"\"Label Your Plans\"",[55,5394,3950,5395,3837,5398,5401],{},[25,5396,5397],{},"Travel",[25,5399,5400],{},"Secondary"," for your NAVEO eSIM",[55,5403,5404,5405,5408],{},"Or tap ",[25,5406,5407],{},"Custom Label"," and type something like \"NAVEO Europe\" or \"NAVEO USA\"",[55,5410,3826,5411],{},[25,5412,5413],{},"Continue",[18,5415,5416],{},"This label will help you quickly identify which plan you're using, especially if you travel often.",[37,5418,5420],{"id":5419},"step-7-choose-which-plan-to-use-for-data","Step 7: Choose Which Plan to Use for Data",[18,5422,5423],{},"Now you decide whether your iPhone will use your physical SIM or your NAVEO eSIM for internet.",[18,5425,5426],{},[25,5427,5428],{},[361,5429,5430],{},"Suggested screenshot: \"Default Cellular Plan\" screen with options to choose between plans",[73,5432,5433,5439,5444],{},[55,5434,5435,5436],{},"Your iPhone will ask about the ",[25,5437,5438],{},"\"Default Cellular Plan\"",[55,5440,4161,5441,5443],{},[25,5442,1904],{}," (the one you just installed)",[55,5445,3826,5446],{},[25,5447,5413],{},[18,5449,5450],{},[25,5451,5452],{},"What does this mean?",[52,5454,5455,5460],{},[55,5456,5457,5459],{},[25,5458,4190],{}," Your NAVEO eSIM (internet during your trip)",[55,5461,5462,5465],{},[25,5463,5464],{},"Calls and SMS:"," You can keep your physical SIM active (receive calls from home)",[18,5467,5468],{},"Your iPhone will automatically use the eSIM for internet, while still receiving calls and messages on your regular number.",[37,5470,5472],{"id":5471},"step-8-turn-on-allow-cellular-data-switching-important-for-travelers","Step 8: Turn On \"Allow Cellular Data Switching\" (Important for Travelers)",[18,5474,5475],{},"This setting lets your iPhone automatically switch between networks to give you the best coverage.",[18,5477,5478],{},[25,5479,5480],{},[361,5481,5482],{},"Suggested screenshot: Cellular settings with the \"Allow Cellular Data Switching\" toggle enabled in green",[73,5484,5485,5491,5496],{},[55,5486,5487,5488],{},"Go to ",[25,5489,5490],{},"Settings > Cellular",[55,5492,4797,5493,5495],{},[25,5494,1904],{}," (the one you installed)",[55,5497,5498,5499,5502],{},"Enable ",[25,5500,5501],{},"Allow Cellular Data Switching"," (green toggle)",[18,5504,5505,5507],{},[25,5506,5212],{}," In some countries, your eSIM can connect to multiple partner networks (for example, in Europe it may use Vodafone, Orange or Movistar depending on coverage). This option lets your iPhone automatically pick the best available network.",[37,5509,5511],{"id":5510},"step-9-verify-your-esim-is-active","Step 9: Verify Your eSIM Is Active",[18,5513,5514],{},"Final step: confirm everything worked correctly.",[18,5516,5517],{},[25,5518,5519],{},[361,5520,5521],{},"Suggested screenshot: Cellular screen showing both active plans with signal indicators",[73,5523,5524,5528,5542],{},[55,5525,5487,5526],{},[25,5527,5490],{},[55,5529,5530,5531,5534],{},"You should see ",[25,5532,5533],{},"two active plans:",[52,5535,5536,5539],{},[55,5537,5538],{},"Your physical SIM (your regular carrier)",[55,5540,5541],{},"Your NAVEO eSIM (with the label you chose)",[55,5543,5544],{},"Both should have signal bars",[18,5546,5547],{},[25,5548,5549],{},"Final test:",[73,5551,5552,5554,5557,5559],{},[55,5553,4255],{},[55,5555,5556],{},"Open Safari or Chrome",[55,5558,4272],{},[55,5560,5561],{},"If it loads — your eSIM is working!",[37,5563,5565],{"id":5564},"what-if-it-doesnt-work-common-troubleshooting","What If It Doesn't Work? Common Troubleshooting",[42,5567,5569],{"id":5568},"could-not-add-cellular-plan","❌ \"Could Not Add Cellular Plan\"",[18,5571,5572],{},[25,5573,265],{},[52,5575,5576,5579,5582,5585],{},[55,5577,5578],{},"Verify your iPhone is compatible (XS\u002FXR or later)",[55,5580,5581],{},"Update iOS to the latest version",[55,5583,5584],{},"Restart your iPhone and try again",[55,5586,5587,5588,5592],{},"If the problem persists, contact ",[125,5589,5591],{"href":5590},"mailto:support@mynaveo.com","support@mynaveo.com"," for a new QR code",[42,5594,5595],{"id":44},"❌ The QR Code Won't Scan",[18,5597,5598],{},[25,5599,265],{},[52,5601,5602,5605,5608,5611],{},[55,5603,5604],{},"Increase the brightness of the screen showing the QR code",[55,5606,5607],{},"Move your iPhone closer or further away until it focuses",[55,5609,5610],{},"Clean your camera lens",[55,5612,5613],{},"Use the \"Enter Details Manually\" option with the SM-DP+ Address",[42,5615,5616],{"id":4499},"❌ The eSIM Installed but There's No Internet",[18,5618,5619],{},[25,5620,265],{},[73,5622,5623,5627,5632,5638,5641],{},[55,5624,5487,5625],{},[25,5626,5490],{},[55,5628,5629,5630],{},"Make sure your eSIM is selected as the ",[25,5631,5438],{},[55,5633,5498,5634,5637],{},[25,5635,5636],{},"Cellular Data"," for your eSIM",[55,5639,5640],{},"Temporarily turn off Wi-Fi and try again",[55,5642,5643],{},"Restart your iPhone",[42,5645,5647],{"id":5646},"activation-error-or-invalid-profile","❌ \"Activation Error\" or \"Invalid Profile\"",[18,5649,5650],{},[25,5651,265],{},[52,5653,5654,5657,5661],{},[55,5655,5656],{},"The QR code may have expired (they're valid for 30 days)",[55,5658,3083,5659,4496],{},[125,5660,5591],{"href":5590},[55,5662,5663],{},"Verify you haven't already activated this eSIM on another device",[42,5665,5667],{"id":5666},"i-dont-see-the-add-cellular-plan-option","❌ I Don't See the \"Add Cellular Plan\" Option",[18,5669,5670],{},[25,5671,265],{},[52,5673,5674,5677,5680],{},[55,5675,5676],{},"Your iPhone doesn't support eSIM (models before 2018)",[55,5678,5679],{},"iOS needs an update: Settings > General > Software Update",[55,5681,5682],{},"Contact your carrier to verify that your line allows eSIM",[37,5684,5686],{"id":5685},"frequently-asked-questions-about-iphone-activation","Frequently Asked Questions About iPhone Activation",[42,5688,5690],{"id":5689},"can-i-activate-my-esim-without-wi-fi-using-only-mobile-data","Can I activate my eSIM without Wi-Fi, using only mobile data?",[18,5692,5693,5696],{},[25,5694,5695],{},"Technically yes, but I don't recommend it."," You need internet to download the eSIM profile. If you use your regular SIM's data, your carrier could charge you international roaming (especially expensive if you're outside your country). Better to use Wi-Fi for the initial activation.",[42,5698,5700],{"id":5699},"do-i-need-to-deactivate-my-physical-sim-to-use-the-esim","Do I need to deactivate my physical SIM to use the eSIM?",[18,5702,5703,5705],{},[25,5704,4778],{}," You can use both at the same time thanks to Dual SIM. Set your eSIM as the default data plan for internet, and keep your physical SIM active for calls and SMS. This way you receive calls from home without roaming while using local data abroad.",[42,5707,5709],{"id":5708},"what-happens-if-i-turn-off-my-iphone-after-activating-the-esim","What happens if I turn off my iPhone after activating the eSIM?",[18,5711,5712,5714,5715,5717],{},[25,5713,4688],{}," Once activated, the eSIM stays installed on your iPhone even if you turn it off, restart it, or run out of battery. It's only removed if you delete it manually from Settings > Cellular > ",[361,5716,380],{}," > Delete Cellular Plan.",[42,5719,5721],{"id":5720},"can-i-use-the-same-esim-on-my-iphone-and-my-ipad","Can I use the same eSIM on my iPhone and my iPad?",[18,5723,5724,5726],{},[25,5725,4778],{}," Each eSIM is tied to a specific device through its unique identifier (IMEI\u002FEID). If you want data on your iPad, you need to buy a separate eSIM for that device. NAVEO offers specific plans for tablets.",[42,5728,5730],{"id":5729},"my-esim-works-but-the-speed-is-very-slow-what-should-i-do","My eSIM works but the speed is very slow. What should I do?",[18,5732,5733],{},[25,5734,5735],{},"Try these solutions:",[73,5737,5738,5741,5744,5746,5753],{},[55,5739,5740],{},"Toggle Airplane Mode on\u002Foff for 10 seconds to reconnect",[55,5742,5743],{},"Verify \"Allow Cellular Data Switching\" is enabled",[55,5745,5643],{},[55,5747,5748,5749,5752],{},"In Settings > Cellular > Options, change ",[25,5750,5751],{},"Voice & Data"," from 5G Auto to 4G\u002FLTE (some networks have better 4G coverage)",[55,5754,5587,5755,5757],{},[125,5756,5591],{"href":5590}," — you may need an updated eSIM profile",[42,5759,4783],{"id":4782},[18,5761,5762,5764],{},[25,5763,4788],{}," You can leave it installed and simply deactivate it:",[73,5766,5767,5771,5775],{},[55,5768,5487,5769],{},[25,5770,5490],{},[55,5772,4797,5773],{},[25,5774,1904],{},[55,5776,5777,5778],{},"Turn off ",[25,5779,5780],{},"Turn On This Line",[18,5782,5783,5784,5717],{},"The eSIM will stay installed but inactive. If you travel to the same destination again, just reactivate the line. If you want to remove it completely: Settings > Cellular > ",[361,5785,380],{},[42,5787,5789],{"id":5788},"does-my-esim-expire-or-do-i-have-to-renew-it","Does my eSIM expire or do I have to renew it?",[18,5791,5792,5795],{},[25,5793,5794],{},"NAVEO eSIMs have a specific duration based on the plan you bought"," (7, 15, 30 days). Once the period expires, the eSIM deactivates automatically. It doesn't renew automatically and doesn't generate additional charges. If you need more time, buy a new plan or a data top-up from mynaveo.com.",[37,5797,5799],{"id":5798},"your-esim-is-activated-whats-next","Your eSIM Is Activated — What's Next?",[18,5801,5802],{},"Congratulations! Your NAVEO eSIM is now working on your iPhone. Now you can:",[52,5804,5805,5811,5817,5823],{},[55,5806,5807,5810],{},[25,5808,5809],{},"Travel stress-free:"," No surprise roaming charges",[55,5812,5813,5816],{},[25,5814,5815],{},"Keep your regular number:"," Receive calls and SMS at no extra cost",[55,5818,5819,5822],{},[25,5820,5821],{},"Use local data:"," Browse, use Maps, WhatsApp and social media as if you were at home",[55,5824,5825,5827],{},[25,5826,4858],{}," Turn on \"Personal Hotspot\" to connect your laptop or tablet",[42,5829,4863],{"id":4862},[73,5831,5832,5838,5844,5849],{},[55,5833,5834,5837],{},[25,5835,5836],{},"Test your connection:"," Open Google Maps and search for a place near your destination",[55,5839,5840,5843],{},[25,5841,5842],{},"Download useful apps:"," Maps.me (offline maps), XE Currency (currency converter), Google Translate",[55,5845,5846,5848],{},[25,5847,4917],{}," You don't need to change anything — it will work with your eSIM automatically",[55,5850,5851,5853,5854,5856],{},[25,5852,4933],{}," Add ",[125,5855,5591],{"href":5590}," and NAVEO's WhatsApp number",[18,5858,5859,5862,5863,5865],{},[25,5860,5861],{},"Problems or questions?"," Our support team is available in English and Spanish at ",[125,5864,5591],{"href":5590},". We reply in under 2 hours.",[18,5867,5868,5871,5872,5875],{},[25,5869,5870],{},"Ready for your next trip?"," Explore our plans for over 190 destinations at ",[125,5873,3293],{"href":3291,"rel":5874},[820]," and stay connected wherever you go.",[1613,5877],{},[18,5879,5880],{},[25,5881,1619],{},[52,5883,5884,5889,5894],{},[55,5885,5886],{},[125,5887,1628],{"href":1626,"rel":5888},[820],[55,5890,5891],{},[125,5892,1642],{"href":1640,"rel":5893},[820],[55,5895,5896],{},[125,5897,1649],{"href":1647,"rel":5898},[820],[1613,5900],{},{"title":1678,"searchDepth":1679,"depth":1679,"links":5902},[5903,5907,5908,5909,5910,5911,5912,5913,5914,5915,5916,5923,5932],{"id":5117,"depth":1679,"text":5118,"children":5904},[5905,5906],{"id":3704,"depth":1684,"text":5124},{"id":5159,"depth":1684,"text":5160},{"id":5180,"depth":1679,"text":5181},{"id":5216,"depth":1679,"text":5217},{"id":5251,"depth":1679,"text":5252},{"id":5285,"depth":1679,"text":5286},{"id":5340,"depth":1679,"text":5341},{"id":5373,"depth":1679,"text":5374},{"id":5419,"depth":1679,"text":5420},{"id":5471,"depth":1679,"text":5472},{"id":5510,"depth":1679,"text":5511},{"id":5564,"depth":1679,"text":5565,"children":5917},[5918,5919,5920,5921,5922],{"id":5568,"depth":1684,"text":5569},{"id":44,"depth":1684,"text":5595},{"id":4499,"depth":1684,"text":5616},{"id":5646,"depth":1684,"text":5647},{"id":5666,"depth":1684,"text":5667},{"id":5685,"depth":1679,"text":5686,"children":5924},[5925,5926,5927,5928,5929,5930,5931],{"id":5689,"depth":1684,"text":5690},{"id":5699,"depth":1684,"text":5700},{"id":5708,"depth":1684,"text":5709},{"id":5720,"depth":1684,"text":5721},{"id":5729,"depth":1684,"text":5730},{"id":4782,"depth":1684,"text":4783},{"id":5788,"depth":1684,"text":5789},{"id":5798,"depth":1679,"text":5799,"children":5933},[5934],{"id":4862,"depth":1684,"text":4863},"2026-01-16","A complete guide on how to activate your eSIM on iPhone - Everything you need to know to stay connected while traveling with NAVEO eSIM.",[],{},"\u002Fen\u002Fblog\u002Factivar-esim-iphone",{"title":1635,"description":5936},"en\u002Fblog\u002Factivar-esim-iphone",[5943,5098,5944],"iPhone","activation","BAjbN_10G1YR8XE0xeijQlomyCWL17Dl085146YPPkY",{"id":5947,"title":1628,"author":7,"authorBio":8,"authorImage":8,"body":5948,"date":6674,"description":6675,"destinations":6676,"extension":1729,"featured":1730,"image":8,"imageAlt":8,"locale":1731,"meta":6677,"navigation":1177,"path":6678,"readingTime":1734,"seo":6679,"stem":6680,"tags":6681,"updatedDate":8,"__hash__":6684},"blog\u002Fen\u002Fblog\u002Fque-es-esim.md",{"type":10,"value":5949,"toc":6635},[5950,5954,5957,5960,5964,5969,5972,5975,5979,5983,5988,6002,6007,6021,6025,6028,6060,6063,6067,6071,6074,6080,6084,6087,6101,6104,6108,6111,6115,6118,6123,6134,6138,6141,6145,6148,6152,6155,6166,6170,6174,6177,6181,6187,6191,6199,6203,6209,6214,6225,6231,6235,6238,6249,6252,6256,6259,6264,6268,6272,6275,6279,6282,6288,6292,6295,6309,6312,6316,6319,6323,6463,6469,6473,6476,6482,6488,6494,6500,6504,6508,6513,6517,6522,6526,6532,6536,6542,6546,6552,6556,6562,6566,6572,6575,6578,6588,6590,6594,6624,6626,6633],[13,5951,5953],{"id":5952},"what-is-an-esim-and-how-does-it-work-complete-guide-2026","What Is an eSIM and How Does It Work | Complete Guide 2026",[18,5955,5956],{},"You've heard about eSIMs, you see more and more travelers using them, but you're not sure exactly what one is or whether it's right for you. Maybe you're worried it's complicated, that it won't work on your phone, or you simply don't understand how it replaces the traditional SIM card you've always used.",[18,5958,5959],{},"Relax—you're in the right place. In this guide I'll explain everything you need to know about eSIMs in a clear, practical way, so you can decide whether it's the best option for your next trip.",[37,5961,5963],{"id":5962},"what-exactly-is-an-esim","What exactly is an eSIM?",[18,5965,1836,5966,5968],{},[25,5967,1839],{}," (embedded SIM) is a digital SIM card that comes built into your mobile device straight from the factory. Unlike traditional physical SIMs, which are plastic cards you insert into a slot, an eSIM is a chip soldered to your phone's motherboard that can be reprogrammed with different data plans.",[18,5970,5971],{},"Think of it this way: the physical SIM is like a key you insert and remove by hand. The eSIM is like a smart lock you can reprogram remotely without changing anything physical. Your iPhone, Samsung, or Google Pixel already has this chip built in—you just need to activate it with your provider's data.",[18,5973,5974],{},"eSIM technology was developed by the GSMA (the global association of mobile operators) and launched commercially in 2016. Since then, it has become the standard for modern devices, especially in the premium segment.",[37,5976,5978],{"id":5977},"how-does-an-esim-work-technically","How does an eSIM work technically?",[42,5980,5982],{"id":5981},"the-esim-chip-vs-the-physical-sim","The eSIM chip vs the physical SIM",[18,5984,5985],{},[25,5986,5987],{},"Traditional physical SIM:",[52,5989,5990,5993,5996,5999],{},[55,5991,5992],{},"It's a removable plastic card (nano-SIM in most modern phones)",[55,5994,5995],{},"It contains a chip with your phone number and account data",[55,5997,5998],{},"You have to physically insert it into a slot on the device",[55,6000,6001],{},"To switch carriers, you need to get a new physical card",[18,6003,6004],{},[25,6005,6006],{},"Built-in eSIM:",[52,6008,6009,6012,6015,6018],{},[55,6010,6011],{},"It's an MFF2 (Machine Form Factor 2) chip permanently soldered to the device",[55,6013,6014],{},"It measures approximately 6mm x 5mm x 0.6mm (much smaller than a nano-SIM)",[55,6016,6017],{},"It can store multiple carrier profiles at the same time",[55,6019,6020],{},"It's activated with a QR code or a direct download from the provider",[42,6022,6024],{"id":6023},"the-activation-process","The activation process",[18,6026,6027],{},"When you buy an eSIM from a provider like NAVEO, the technical process works like this:",[73,6029,6030,6036,6042,6048,6054],{},[55,6031,6032,6035],{},[25,6033,6034],{},"Profile generation:"," The provider creates a digital profile with your plan details (country, GB, duration)",[55,6037,6038,6041],{},[25,6039,6040],{},"Activation code:"," You receive a unique QR code or an activation code by email",[55,6043,6044,6047],{},[25,6045,6046],{},"Profile download:"," Your phone downloads the eSIM profile from the provider's servers",[55,6049,6050,6053],{},[25,6051,6052],{},"Automatic activation:"," The eSIM chip is programmed with your new plan's data",[55,6055,6056,6059],{},[25,6057,6058],{},"Network connection:"," Your device automatically connects to the associated local networks",[18,6061,6062],{},"The whole process takes 2-5 minutes and doesn't require opening your phone or handling any physical components.",[37,6064,6066],{"id":6065},"advantages-of-using-esim-for-travel","Advantages of using eSIM for travel",[42,6068,6070],{"id":6069},"_1-instant-activation-with-no-shipping-to-wait-for","1. Instant activation with no shipping to wait for",[18,6072,6073],{},"With a physical SIM, you have to order it ahead of time, wait for shipping (3-7 days), or buy one at the airport at inflated prices. With an eSIM, you buy online and activate it in minutes—even while you're sitting in the airport waiting area.",[18,6075,6076,6079],{},[25,6077,6078],{},"Real example:"," If you're flying from Mexico City to Madrid tomorrow, you can buy your eSIM tonight and activate it as soon as you land. No stress, no desperate hunting for stores in Barajas.",[42,6081,6083],{"id":6082},"_2-multiple-plans-on-one-device","2. Multiple plans on one device",[18,6085,6086],{},"An eSIM can store up to 8 different profiles (though you'll normally use 2-3 active ones). This means you can have:",[52,6088,6089,6092,6095,6098],{},[55,6090,6091],{},"Your Mexican physical SIM with Telcel for local calls",[55,6093,6094],{},"A United States eSIM for when you cross the border",[55,6096,6097],{},"A Europe eSIM for your trip to Spain",[55,6099,6100],{},"A Japan eSIM for your vacation in Tokyo",[18,6102,6103],{},"All on the same phone, with no need to swap physical cards.",[42,6105,6107],{"id":6106},"_3-no-risk-of-losing-the-card","3. No risk of losing the card",[18,6109,6110],{},"Have you ever lost one of those tiny physical SIMs while swapping cards? It's more common than you think. With eSIM, there's nothing physical to lose. Your plan is linked to your device digitally and securely.",[42,6112,6114],{"id":6113},"_4-more-competitive-prices","4. More competitive prices",[18,6116,6117],{},"eSIM providers have lower operating costs (they don't need to manufacture, store, or ship physical cards). That translates into lower prices for you.",[18,6119,6120],{},[25,6121,6122],{},"Real price comparison (2026):",[52,6124,6125,6128,6131],{},[55,6126,6127],{},"Telcel roaming in Europe: $250 MXN\u002Fday",[55,6129,6130],{},"Orange physical SIM in Spain: €30 EUR (~$600 MXN) for 15 days",[55,6132,6133],{},"NAVEO Europe eSIM: $349 MXN for 15 days with 5GB",[42,6135,6137],{"id":6136},"_5-greater-security","5. Greater security",[18,6139,6140],{},"eSIMs are harder to clone than physical SIMs. If you lose your phone, you can remotely deactivate the eSIM from your provider's app, preventing anyone from using your data plan.",[42,6142,6144],{"id":6143},"_6-better-for-the-environment","6. Better for the environment",[18,6146,6147],{},"No plastic waste is generated and no physical shipping is required. According to a GSMA study, if all travelers used eSIMs instead of physical SIMs, more than 4,500 tons of plastic would be avoided every year.",[42,6149,6151],{"id":6150},"_7-dual-sim-without-complications","7. Dual SIM without complications",[18,6153,6154],{},"Most modern phones support Dual SIM: one physical SIM + one active eSIM at the same time. This lets you:",[52,6156,6157,6160,6163],{},[55,6158,6159],{},"Receive calls on your Mexican number",[55,6161,6162],{},"Use data from your international eSIM",[55,6164,6165],{},"All at once, without changing any settings",[37,6167,6169],{"id":6168},"disadvantages-and-limitations-of-esims","Disadvantages and limitations of eSIMs",[42,6171,6173],{"id":6172},"device-compatibility","Device compatibility",[18,6175,6176],{},"Not all phones support eSIM. As of 2026, these are the most common compatible devices:",[18,6178,6179],{},[25,6180,247],{},[52,6182,6183,6185],{},[55,6184,164],{},[55,6186,167],{},[18,6188,6189],{},[25,6190,253],{},[52,6192,6193,6195,6197],{},[55,6194,180],{},[55,6196,183],{},[55,6198,186],{},[18,6200,6201],{},[25,6202,259],{},[52,6204,6205,6207],{},[55,6206,199],{},[55,6208,202],{},[18,6210,6211],{},[25,6212,6213],{},"Others:",[52,6215,6216,6219,6222],{},[55,6217,6218],{},"Huawei P40, P50 series",[55,6220,6221],{},"Motorola Razr (2019+)",[55,6223,6224],{},"Sony Xperia 1 III and later",[18,6226,6227,6230],{},[25,6228,6229],{},"How to check:"," On your iPhone, go to Settings > Mobile Data > Add Data Plan. If you see this option, your device supports eSIM.",[42,6232,6234],{"id":6233},"transferring-between-devices","Transferring between devices",[18,6236,6237],{},"If you switch phones, you can't just remove the eSIM and insert it into your new device (like you would with a physical SIM). You need to:",[73,6239,6240,6243,6246],{},[55,6241,6242],{},"Deactivate the eSIM on the old phone",[55,6244,6245],{},"Get a new QR code from the provider",[55,6247,6248],{},"Activate the eSIM on the new phone",[18,6250,6251],{},"This process is free but requires contacting tech support.",[42,6253,6255],{"id":6254},"dependence-on-initial-connectivity","Dependence on initial connectivity",[18,6257,6258],{},"To download and activate an eSIM for the first time, you need an internet connection (WiFi or data from your physical SIM). If you arrive in a country without WiFi and without your local SIM active, you won't be able to install the eSIM until you have basic connectivity.",[18,6260,6261,6263],{},[25,6262,265],{}," Activate your eSIM before you travel, while you still have WiFi at home.",[37,6265,6267],{"id":6266},"what-do-you-need-to-use-an-esim","What do you need to use an eSIM?",[42,6269,6271],{"id":6270},"_1-a-compatible-device","1. A compatible device",[18,6273,6274],{},"Check that your phone is on the list of compatible devices I mentioned above. If your phone is more than 5 years old, it probably doesn't support eSIM.",[42,6276,6278],{"id":6277},"_2-an-unlocked-phone","2. An unlocked phone",[18,6280,6281],{},"Your device must be unlocked to work with any carrier. If you bought your phone on a Telcel, AT&T, or Movistar plan, make sure it's unlocked before you travel.",[18,6283,6284,6287],{},[25,6285,6286],{},"How to check on iPhone:"," Settings > General > About > Carrier Lock. If it says \"No SIM restrictions,\" it's unlocked.",[42,6289,6291],{"id":6290},"_3-a-reliable-esim-provider","3. A reliable eSIM provider",[18,6293,6294],{},"You need a provider that offers:",[52,6296,6297,6300,6303,6306],{},[55,6298,6299],{},"Coverage at your destination",[55,6301,6302],{},"Transparent prices with no hidden fees",[55,6304,6305],{},"Tech support in your language",[55,6307,6308],{},"A simple activation process",[18,6310,6311],{},"NAVEO offers eSIMs for more than 190 countries with support in Spanish and English, prices in Mexican pesos, and activation in under 5 minutes.",[42,6313,6315],{"id":6314},"_4-an-internet-connection-for-the-initial-activation","4. An internet connection for the initial activation",[18,6317,6318],{},"As I mentioned, you need WiFi or data to download the eSIM profile the first time. Once activated, it works independently.",[37,6320,6322],{"id":6321},"comparison-esim-vs-physical-sim-vs-roaming","Comparison: eSIM vs physical SIM vs roaming",[677,6324,6325,6340],{},[680,6326,6327],{},[683,6328,6329,6332,6334,6337],{},[686,6330,6331],{},"Feature",[686,6333,1839],{},[686,6335,6336],{},"Local Physical SIM",[686,6338,6339],{},"International Roaming",[693,6341,6342,6356,6372,6388,6404,6419,6435,6447],{},[683,6343,6344,6349,6351,6354],{},[698,6345,6346],{},[25,6347,6348],{},"Average price (7 days in Europe)",[698,6350,3339],{},[698,6352,6353],{},"$400-600 MXN",[698,6355,1942],{},[683,6357,6358,6363,6366,6369],{},[698,6359,6360],{},[25,6361,6362],{},"Activation",[698,6364,6365],{},"2-5 minutes online",[698,6367,6368],{},"Store\u002Fairport purchase",[698,6370,6371],{},"Automatic (but expensive)",[683,6373,6374,6379,6382,6385],{},[698,6375,6376],{},[25,6377,6378],{},"Convenience",[698,6380,6381],{},"Very high",[698,6383,6384],{},"Medium",[698,6386,6387],{},"High (but costly)",[683,6389,6390,6395,6398,6401],{},[698,6391,6392],{},[25,6393,6394],{},"Multiple countries",[698,6396,6397],{},"Yes (1 profile)",[698,6399,6400],{},"No (you have to switch)",[698,6402,6403],{},"Yes (but very expensive)",[683,6405,6406,6411,6414,6417],{},[698,6407,6408],{},[25,6409,6410],{},"Risk of loss",[698,6412,6413],{},"None",[698,6415,6416],{},"High (small card)",[698,6418,6413],{},[683,6420,6421,6426,6429,6432],{},[698,6422,6423],{},[25,6424,6425],{},"Tech support",[698,6427,6428],{},"Online 24\u002F7",[698,6430,6431],{},"Local (country's language)",[698,6433,6434],{},"Your local carrier",[683,6436,6437,6441,6443,6445],{},[698,6438,6439],{},[25,6440,3409],{},[698,6442,3415],{},[698,6444,3412],{},[698,6446,3412],{},[683,6448,6449,6454,6457,6460],{},[698,6450,6451],{},[25,6452,6453],{},"Invoicing",[698,6455,6456],{},"Yes (CFDI available)",[698,6458,6459],{},"Varies",[698,6461,6462],{},"Yes",[18,6464,6465,6468],{},[25,6466,6467],{},"Winner for travelers:"," The eSIM offers the best balance of price, convenience, and functionality for 90% of travelers.",[37,6470,6472],{"id":6471},"when-is-an-esim-not-right-for-you","When is an eSIM NOT right for you?",[18,6474,6475],{},"There are scenarios where a physical SIM or roaming may be better options:",[18,6477,6478,6481],{},[25,6479,6480],{},"Very short trips (1-2 days):","\nIf you'll only be in another country for 24-48 hours, the cost of activating an eSIM may not justify the benefit. Consider using free WiFi or limited roaming.",[18,6483,6484,6487],{},[25,6485,6486],{},"Older phones:","\nIf your device predates 2018, it probably doesn't support eSIM. In that case, a local physical SIM is your best option.",[18,6489,6490,6493],{},[25,6491,6492],{},"Remote areas without coverage:","\nIn very rural areas or countries with limited infrastructure, the networks associated with eSIM providers may not have coverage. Do your research before you travel.",[18,6495,6496,6499],{},[25,6497,6498],{},"Need for a local number:","\nIf you need a local phone number to make calls (not just data), a physical SIM from the country may be more practical. NAVEO eSIMs are primarily for data, though some include a local number.",[37,6501,6503],{"id":6502},"frequently-asked-questions-about-esim","Frequently asked questions about eSIM",[42,6505,6507],{"id":6506},"does-the-esim-drain-more-battery-than-a-physical-sim","Does the eSIM drain more battery than a physical SIM?",[18,6509,6510,6512],{},[25,6511,4778],{}," The eSIM chip uses the same power as a traditional physical SIM. The difference in battery life is imperceptible (less than 1%). What does drain battery is constantly searching for signal—if you're in an area with poor coverage, your phone will use more energy no matter what type of SIM you have.",[42,6514,6516],{"id":6515},"can-i-use-my-naveo-esim-on-multiple-devices","Can I use my NAVEO eSIM on multiple devices?",[18,6518,6519,6521],{},[25,6520,4778],{}," Each eSIM is linked to a specific device through its IMEI (the phone's unique identifier). If you want to use data on your tablet or smartwatch, you need to buy a separate eSIM for each device.",[42,6523,6525],{"id":6524},"what-happens-if-my-phone-breaks-or-i-lose-it","What happens if my phone breaks or I lose it?",[18,6527,6528,6529,6531],{},"You can remotely deactivate your eSIM by contacting ",[125,6530,128],{"href":127},". Your plan will be temporarily suspended. Once you have a new compatible device, we can transfer your remaining plan (if applicable under the terms of the plan purchased).",[42,6533,6535],{"id":6534},"does-the-esim-work-if-i-travel-to-multiple-countries","Does the eSIM work if I travel to multiple countries?",[18,6537,6538,6541],{},[25,6539,6540],{},"It depends on the plan."," NAVEO regional eSIMs (like \"Europe\" or \"North America\") work in all the countries in that region with no additional setup. Country-specific eSIMs only work in that country. If you're visiting France, Spain, and Italy, buy the \"Europe\" regional eSIM instead of three separate eSIMs.",[42,6543,6545],{"id":6544},"do-i-need-to-deactivate-my-mexican-sim-to-use-the-esim","Do I need to deactivate my Mexican SIM to use the eSIM?",[18,6547,6548,6551],{},[25,6549,6550],{},"Not necessarily."," You can use Dual SIM: your active Mexican physical SIM for calls\u002FSMS + your eSIM for data. Set your phone to use the eSIM as the default data network and keep the physical SIM to receive calls from Mexico.",[42,6553,6555],{"id":6554},"how-long-does-an-esim-take-to-activate","How long does an eSIM take to activate?",[18,6557,6558,6561],{},[25,6559,6560],{},"2-5 minutes"," from the moment you scan the QR code. In rare cases it can take up to 15 minutes if there's high demand on the provider's servers. That's why we recommend activating your eSIM at least 1 hour before you need it.",[37,6563,6565],{"id":6564},"conclusion-is-the-esim-for-you","Conclusion: Is the eSIM for you?",[18,6567,6568,6569,3528],{},"If you have a modern phone (2018+), you travel at least once a year, and you want to avoid the abusive costs of international roaming, ",[25,6570,6571],{},"the eSIM is definitely for you",[18,6573,6574],{},"It's cheaper than roaming, more convenient than physical SIMs, and more secure than both. The technology is mature, prices are competitive, and activation is simpler than setting up email on your phone.",[18,6576,6577],{},"The only reason NOT to use an eSIM would be if your device doesn't support it or if you're traveling to extremely remote areas without coverage from the associated networks.",[18,6579,6580,6583,6584,3528],{},[25,6581,6582],{},"Ready to try an eSIM on your next trip?"," At NAVEO we offer eSIMs for more than 190 countries with instant activation, support in Spanish and English, and business invoicing. ",[125,6585,6587],{"href":3291,"rel":6586},[820],"See available plans for your destination",[1613,6589],{},[37,6591,6593],{"id":6592},"sources-consulted","Sources consulted",[52,6595,6596,6603,6610,6617],{},[55,6597,6598],{},[125,6599,6602],{"href":6600,"rel":6601},"https:\u002F\u002Fwww.gsma.com\u002Fesim\u002F",[820],"GSMA - eSIM Specification",[55,6604,6605],{},[125,6606,6609],{"href":6607,"rel":6608},"https:\u002F\u002Fsupport.apple.com\u002Fes-mx\u002FHT212780",[820],"Apple - eSIM Support",[55,6611,6612],{},[125,6613,6616],{"href":6614,"rel":6615},"https:\u002F\u002Fwww.samsung.com\u002Fmx\u002Fsupport\u002Fmobile-devices\u002Fcomo-usar-la-esim-en-mi-galaxy\u002F",[820],"Samsung - eSIM Setup",[55,6618,6619],{},[125,6620,6623],{"href":6621,"rel":6622},"https:\u002F\u002Fsupport.google.com\u002Fpixelphone\u002Fanswer\u002F7629374",[820],"Google - Pixel eSIM Setup",[1613,6625],{},[18,6627,6628,6630,6631,3528],{},[25,6629,1670],{}," This article was written by the NAVEO team, specialists in mobile connectivity for travelers. If you have questions about compatibility or activation, contact us at ",[125,6632,128],{"href":127},[1613,6634],{},{"title":1678,"searchDepth":1679,"depth":1679,"links":6636},[6637,6638,6642,6651,6656,6662,6663,6664,6672,6673],{"id":5962,"depth":1679,"text":5963},{"id":5977,"depth":1679,"text":5978,"children":6639},[6640,6641],{"id":5981,"depth":1684,"text":5982},{"id":6023,"depth":1684,"text":6024},{"id":6065,"depth":1679,"text":6066,"children":6643},[6644,6645,6646,6647,6648,6649,6650],{"id":6069,"depth":1684,"text":6070},{"id":6082,"depth":1684,"text":6083},{"id":6106,"depth":1684,"text":6107},{"id":6113,"depth":1684,"text":6114},{"id":6136,"depth":1684,"text":6137},{"id":6143,"depth":1684,"text":6144},{"id":6150,"depth":1684,"text":6151},{"id":6168,"depth":1679,"text":6169,"children":6652},[6653,6654,6655],{"id":6172,"depth":1684,"text":6173},{"id":6233,"depth":1684,"text":6234},{"id":6254,"depth":1684,"text":6255},{"id":6266,"depth":1679,"text":6267,"children":6657},[6658,6659,6660,6661],{"id":6270,"depth":1684,"text":6271},{"id":6277,"depth":1684,"text":6278},{"id":6290,"depth":1684,"text":6291},{"id":6314,"depth":1684,"text":6315},{"id":6321,"depth":1679,"text":6322},{"id":6471,"depth":1679,"text":6472},{"id":6502,"depth":1679,"text":6503,"children":6665},[6666,6667,6668,6669,6670,6671],{"id":6506,"depth":1684,"text":6507},{"id":6515,"depth":1684,"text":6516},{"id":6524,"depth":1684,"text":6525},{"id":6534,"depth":1684,"text":6535},{"id":6544,"depth":1684,"text":6545},{"id":6554,"depth":1684,"text":6555},{"id":6564,"depth":1679,"text":6565},{"id":6592,"depth":1679,"text":6593},"2026-01-15","A complete guide to what an eSIM is and how it works - Everything you need to know to stay connected while you travel with NAVEO eSIM.",[],{},"\u002Fen\u002Fblog\u002Fque-es-esim",{"title":1628,"description":6675},"en\u002Fblog\u002Fque-es-esim",[1839,6682,6683],"guide","basics","IR-AMWR2RrE5AoPRdGcw6vKZBuXJxVGFNhBuIdv5VCE",{"left":6686,"top":6686,"width":6687,"height":6687,"rotate":6686,"vFlip":1730,"hFlip":1730,"body":6688},0,24,"\u003Cg fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\">\u003Cpath d=\"m22 7l-8.991 5.727a2 2 0 0 1-2.009 0L2 7\"\u002F>\u003Crect width=\"20\" height=\"16\" x=\"2\" y=\"4\" rx=\"2\"\u002F>\u003C\u002Fg>",1793421896764]