NAVEO

NAVEO Support

We're here to help. Choose your preferred channel.

Support 7 days a week

We reply in under 24 hours

Email

Replies in ~12h

Coming from your eSIM email?

If it does not work or is not useful, solve it yourself before contacting us.

Check your compatibility

Does your phone support eSIM? Check your model before buying or installing.

→

Request a refund

If your eSIM was not activated, you can request a refund. Read the policy.

→
Before contacting us
  • • Order number or purchase email
  • • Your phone model
  • • Destination country
  • • Travel date

Can't find what you need?

See FAQ →