Terms & Conditions

By purchasing an eSIM from NAVEO you accept these terms. Plans are digital and delivered by email after payment is confirmed. Prices include VAT: what you see is what you pay.

If your eSIM has not activated, we refund you in full, with no time limit. To request it, email support@mynaveo.com with your order number. Full refund policy

NAVEO is not responsible for device compatibility issues if your phone doesn't support eSIM or if you install the profile on another device.